Project Manager

Project Manager

Position Summary

Lionbridge is actively seeking Project Managers to join our mission to Break Barriers, Build Bridges, and Localize Everything for the largest and most influential companies in the world.  Reporting to the Global Localization & Translation (GLT) Team, you will work with internal and external clients to manage the timely flow of localization projects from initiation to delivery, ensuring that projects meet quality, turn-around time, and budget expectations.

Our Project Managers are the life blood of what brings these solutions to life and who maintain Lionbridge as the #1 Localization Company in the world.  We are in search of like-minded project management professionals to join our growing, well-orchestrated, and innovative team, who take pride in ensuring that projects not only meet but exceed expectations.

This is a Hybrid role based in our Mumbai, India office and will require a minimum of two working days on-site each week.

What You Will Do

• Scope and quote projects for identified clients.

• Plan and monitor projects to meet deadline, quality, and budget requirements.
• Manage client relationships and expectations and serve as primary day-to-day contact for external clients.
• Provide support and input to Sales and external clients, including education about the localization process, as required.
• Collaborate with production teams to create, implement, and maintain appropriate client or project-specific procedures, solutions, checklists, and instructions.
• Monitor and maintain project financials, including invoicing, revenue recognition, revenue forecasting, billings, and month-end activities.
• Ensure the accuracy of financial project data, workflows, schedules, and processes to maximize efficiency and profitability.
• Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
• Resolve questions and issues in a timely and effective manner for clients and internal teams.
• Organize and participate in client meetings. (Quarterly Business Review Meetings, etc.)
• Own vendor relationships to ensure they are content and that any expressed concerns within your scope are quickly and productively addressed. (Required for Project Manager role)
• Maintain project tracking and follow up with production teams. (Required for Project Manager role)
• Orchestrate and provide client deliverables to Global Program Manager, on-site manager. (Required for Project Manager role)
• Craft budget proposals and oversee approval processes. (Required for Project Manager role)

To Be Successful You Will Have

• 3+ years project management experience.  Localization experience is preferred.
• Advanced knowledge of Microsoft Office and related tools, esp. MS Excel and Word.
• Experience with XML formats would be a plus.
• Ability to work under pressure in a deadline-driven environment.
• A process and quality-oriented mindset with the ability to execute tasks to achieve high-quality results.
• Strong analytical and problem-solving skills with the ability to work on complex and/or global projects.
• Ability to collaborate and work well with others in a hybrid-remote, multicultural, and fast-paced environment.
• Strong written and oral communication skills.
• Strong customer service, negotiation, and problem-solving skills. (Required for Senior Project Manager role)
• Strong interpersonal and leadership skills. (Required for Senior Project Manager role)

In Return, You Can Expect

• Ongoing career opportunities at a repeat Forbes & Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.
• To work with a passionate and diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services and Business Operations. 
• Chance for growth in a stable, global company with a solid market position.
• Professional development opportunities in a multi-cultural environment – Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.           

About our Recruitment Process:

1. The first step is to complete an application by clicking the link attached.
2. Next, you will be invited to complete an OnDemand Virtual Interview.  (Full instructions will be sent by e-mail from interviews@hirevue.com)
3. Then, it will be time to meet your Recruiter! Once we get to know you better through your OnDemand Virtual interview, and you meet the basic qualifications of the role, your Recruiter will set a time to speak to learn more about you, discuss Lionbridge, and help answer any questions you may have.
4. If qualified and interested you will interview with the hiring manager and other parts of the team to learn more about your skills, experiences, and passions for the role.
5. If we agree that this opportunity is a match for you, we’ll move to extend an offer!
6. With assistance from our team, we’ll set you up with the processes and paperwork needed to complete your onboarding and set your start date.
7. Get ready for Day 1!

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.