Moderator Lead

Work location- Boise, Idaho

Temp- 1 to 2 months contract

Join our dynamic team as a Moderator Lead, where you will lead the charge in delivering top-notch AI-driven translation and localization projects.  You will be at the forefront of integrating artificial intelligence into our translation and localization projects. You will manage project timelines, resources, and client communications, leveraging AI tools to enhance efficiency and quality.

What You Will Do

• Responsible for contacting project participants by phone, email or other channels to ensure timely project execution.  
• Responsible for handing off project, manage the schedule and ensure the on-time delivery.  
• Foster engagement and participants locally in the Boise location.   
• Monitor, prepare and deliver project status reports to Lead PM, including recording and task pickup progress, mitigate delays, and reassign participants as necessary.  
    

To Be Successful You Will Have

• Must be a native English Speaker.
• Must be located in the US.
• Strong understanding of community management and moderation best practices.
• Excellent communication skills to interact effectively with users and team members.
• Attention to detail to identify and address inappropriate content swiftly.
• Problem-solving abilities to handle conflicts and enforce guidelines fairly.
• Tech-savviness to use moderation tools and platforms efficiently.
• Cultural sensitivity to navigate a diverse, global community.

What You Can Expect

• A dynamic work environment where your contributions directly impact our global community.
• Access to innovative tools and technologies to enhance your role.
• A culture of inclusivity and respect, aligned with our core values of innovation, simplification, and customer focus.

In Return, You Can Expect

• Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy, and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 25 countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.