VP, Sales Effectiveness & Commercial Excellence
Waltham, Massachusetts United States
VP, Sales Effectiveness & Commercial Excellence
- Waltham, Massachusetts, United States
- Regular FT Salaried
Vice President, Sales Effectiveness & Commercial Excellence
Lionbridge is seeking a Vice President of Sales Effectiveness & Commercial Excellence to serve as a strategic leader connecting executive growth strategy with field execution. This role is responsible for aligning and optimizing Lionbridge's full commercial engine including Sales, Marketing, Customer Success, Pricing, and Partnerships to deliver predictable revenue growth, margin expansion, and exceptional customer experiences.
The VP will own the design, governance, and continuous improvement of Lionbridge's global commercial operating model to ensure consistency, scalability, and accountability.
What You Will Do
Sales Enablement (Rep-Centric, Tactical Execution)
• Ensure sales teams have the skills, content, and tools required to sell effectively in the current market
• Oversee global onboarding and ongoing sales training programs
• Develop, maintain, and govern sales playbooks, pitch decks, talk tracks, and competitive battle cards
• Drive adoption and effective use of CRM and sales enablement tools
• Partner with Sales and Marketing teams to support high-quality content creation and distribution
Sales Effectiveness (Sales Organization-Centric, System-Level)
• Design, implement, and continuously improve sales processes, governance models, and exit criteria
• Strengthen pipeline quality, forecast accuracy, and performance discipline
• Partner with Sales leadership on territory design, account segmentation, and coverage models
• Build and maintain metrics, dashboards, and insights to provide visibility into funnel health and performance
• Integrate AI and data-driven insights into selling motions and decision-making
• Identify and remove friction points across processes, tools, data, and talent
Commercial Excellence (Cross-Functional, Strategic Leadership)
• Build a repeatable and predictable commercial engine that improves forecast accuracy, reduces revenue leakage, strengthens margin discipline, and increases enterprise valuation.
• Align the full commercial engine to enterprise growth strategy and profitability goals
• Shape go-to-market strategy, segmentation, and portfolio focus
• Lead pricing and packaging strategy, discount governance, and margin optimization efforts
• Foster strong alignment across Marketing, Sales, Operations, Product, and Customer Success
• Define and scale global standards for commercial practices and customer journey optimization
To Be Successful You Will Have
• 15+ years of experience in sales leadership, commercial strategy, revenue operations, or related roles
• Proven track record building and scaling sales effectiveness, enablement, or commercial excellence functions
• Experience delivering executive-level and board-ready commercial insights that clearly articulate performance, risk, and growth opportunities.
• Deep understanding of go-to-market strategy, pricing models, and cross-functional commercial alignment
• Strong expertise in sales process design, pipeline management, forecasting, and data-driven decision-making
• Demonstrated experience integrating AI and advanced analytics into sales and commercial workflows
• Exceptional leadership, communication, and change management capabilities
• Global commercial experience strongly preferred
In Return, You Can Expect
• Opportunities for global career growth and executive-level impact at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace"
• A collaborative, innovative culture that values diversity, inclusion, and continuous learning
• The opportunity to shape the future of Lionbridge's global commercial strategy and execution
Our People are Our Pride - Benefits and Perks
• Competitive pay based on the work you'll do here and not your previous salary. Expected Compensation:
• Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs
• Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
• 401k with company match
• Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
• Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs
About Us
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Breaking Barriers. Building Bridges.
Lionbridge is seeking a Vice President of Sales Effectiveness & Commercial Excellence to serve as a strategic leader connecting executive growth strategy with field execution. This role is responsible for aligning and optimizing Lionbridge's full commercial engine including Sales, Marketing, Customer Success, Pricing, and Partnerships to deliver predictable revenue growth, margin expansion, and exceptional customer experiences.
The VP will own the design, governance, and continuous improvement of Lionbridge's global commercial operating model to ensure consistency, scalability, and accountability.
What You Will Do
Sales Enablement (Rep-Centric, Tactical Execution)
• Ensure sales teams have the skills, content, and tools required to sell effectively in the current market
• Oversee global onboarding and ongoing sales training programs
• Develop, maintain, and govern sales playbooks, pitch decks, talk tracks, and competitive battle cards
• Drive adoption and effective use of CRM and sales enablement tools
• Partner with Sales and Marketing teams to support high-quality content creation and distribution
Sales Effectiveness (Sales Organization-Centric, System-Level)
• Design, implement, and continuously improve sales processes, governance models, and exit criteria
• Strengthen pipeline quality, forecast accuracy, and performance discipline
• Partner with Sales leadership on territory design, account segmentation, and coverage models
• Build and maintain metrics, dashboards, and insights to provide visibility into funnel health and performance
• Integrate AI and data-driven insights into selling motions and decision-making
• Identify and remove friction points across processes, tools, data, and talent
Commercial Excellence (Cross-Functional, Strategic Leadership)
• Build a repeatable and predictable commercial engine that improves forecast accuracy, reduces revenue leakage, strengthens margin discipline, and increases enterprise valuation.
• Align the full commercial engine to enterprise growth strategy and profitability goals
• Shape go-to-market strategy, segmentation, and portfolio focus
• Lead pricing and packaging strategy, discount governance, and margin optimization efforts
• Foster strong alignment across Marketing, Sales, Operations, Product, and Customer Success
• Define and scale global standards for commercial practices and customer journey optimization
To Be Successful You Will Have
• 15+ years of experience in sales leadership, commercial strategy, revenue operations, or related roles
• Proven track record building and scaling sales effectiveness, enablement, or commercial excellence functions
• Experience delivering executive-level and board-ready commercial insights that clearly articulate performance, risk, and growth opportunities.
• Deep understanding of go-to-market strategy, pricing models, and cross-functional commercial alignment
• Strong expertise in sales process design, pipeline management, forecasting, and data-driven decision-making
• Demonstrated experience integrating AI and advanced analytics into sales and commercial workflows
• Exceptional leadership, communication, and change management capabilities
• Global commercial experience strongly preferred
In Return, You Can Expect
• Opportunities for global career growth and executive-level impact at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace"
• A collaborative, innovative culture that values diversity, inclusion, and continuous learning
• The opportunity to shape the future of Lionbridge's global commercial strategy and execution
Our People are Our Pride - Benefits and Perks
• Competitive pay based on the work you'll do here and not your previous salary. Expected Compensation:
• Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs
• Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
• 401k with company match
• Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
• Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs
About Us
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Breaking Barriers. Building Bridges.
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