Technical Content Developer

Join our team as a Technical Content Developer, where you will play a key role in updating and maintaining procedural documentation to ensure clarity, accuracy, and adherence to quality guidelines. You will collaborate with various stakeholders to deliver high-quality content that meets departmental standards. This position requires excellent writing skills, attention to detail, and the ability to manage multiple projects in a dynamic environment. If you are passionate about writing and have a knack for clear and effective communication, this role is for you.

What you will do:

• Perform updates of simple to moderate complexity to procedural articles as assigned by the client, ensuring that assignments are completed on time and in accordance with quality guidelines.
• Perform procedural documentation updates of simple to moderate complexity.
• Write clear, simple content that adheres to departmental standards and guidelines.
• Ensure that content is technically accurate and uses accurate tone and voice, facts or grammar, formatting, punctuation, spelling, and messaging.
• Collaborate closely with stakeholders, strategists, designers, and editors.
• Give constructive feedback to your peers and review your own work with others.
• Incorporate last-minute changes into already-delivered copy.
• Review and sign-off on deliverables prior to publishing.
• Collaborate openly and effectively with the Program Manager to manage content assignments and communicate status proactively.
• Track time spent on assignments and report to the Program Manager.

To be successful you will have:

• 2+ years of related writer experience with a bachelor’s degree in technical communication, writing/composition, or a similar field preferred.
• Possess excellent writing skills with the ability to ensure accurate and consistent tone, clarity, structure, and mechanics of content.
• Have experience optimizing written content for localization/translation.
• Be able to balance multiple projects and priorities in a fast-paced, unpredictable environment.
• Demonstrate a proven track record of working independently and with a team.
• Be able to attend meetings within operational hours for a global partner population.
• Have experience working with style guides (preferred).
• Understand readability measurement methods (preferred).
• Have experience with Adobe Experience Manager or other content management systems (preferred).

In Return, You Can Expect:

• Professional Growth: Opportunities for continuous learning and development.
• Dynamic Work Environment: A collaborative and innovative work culture.
• Impactful Work: The chance to significantly influence the effectiveness of training programs and contribute to learner success.
• Competitive Compensation: A competitive salary and benefits package.
• Work-Life Balance: Flexible working conditions to support a healthy work-life balance

Our People are Our Pride – Benefits and Perks

• Expected compensation- $80,000- $82,000/ year.
• Health Coverage for you and your family:  Health, Vision, Dental; as well as HSA eligible programs
• Paid time-Off and 8 Company Paid Holidays
• 401k with company match
• Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
• Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus program;

About us

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.