Lab Technician

LAB TECHNICIAN

As a Lab Technician at Lionbridge Games, you'll be an essential part of our mission to deliver epic gaming experiences. Bring your unique skills to help us keep our games at top-notch quality.

What You Will Do:

• Maintain an up-to-date inventory of all testing team owned hardware.
• Track hardware assignments, returns, replacements, and lifecycle status.
• Oversee hardware procurement requests and coordinate with IT.
• Ensure proper documentation for all hardware transactions and maintain accurate asset records.
• Prepare and configure new devices for employees, including OS setup, required software installation, security configurations, and user account provisioning.
• Perform routine hardware checks, updates, and troubleshooting before deployment.
• Support hardware refresh cycles and coordinate device swaps with minimal disruption.
• Serve as the primary point of contact between testing teams and the IT department for technical issues, requests, and escalations.
• Translate team needs into clear IT tickets and follow through until resolution.
• Communicate IT updates, outages, and policy changes to relevant teams.
• Partner with IT to ensure compliance with security standards, access controls, and equipment handling procedures.

To Be Successful You Will Have:

• 2+ years of experience in game testing.
• Ability to prioritize in a complex and fast-paced environment.
• Good interpersonal skills, creativity, efficiency, attention to detail, and good work organization.
• Strong academic or practical knowledge of QA methodologies and tools, software testing standards, strategies, and the software development cycle.
• Adept with writing detailed concise bug reports.
• Proven experience executing test cases; drafting and managing test cases for one or more features.
• Experience with industry standard test software such as JIRA, TestRail, Confluence, or equivalents.
• Experience running build files with software suites such as Visual Studio.
• Practiced and analytical problem-solving approach.
• Preferred higher education in technology.

In Return You Can Expect:

• Competitive pay based on the work you'll do here and not your previous salary
• Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs

About Us:

Lionbridge Games delivers the gaming experience you envision to any global audience. Our passionate global gamers help bring every aspect of your game to life, without compromise. Our services include narrative design, game localization, voiceover recording, subtitling, quality assurance testing, and player experience services. Lionbridge brings the highest quality and most precise testing to every game you develop-everywhere it will be played.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The successful candidate will have to pass a criminal background check to Lionbridge's satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.

Breaking Barriers. Building Bridges.