Project /Program Manager

The Project Manager leads the end-to-end delivery of creative content initiatives— planning, execution, and final asset delivery across multiple programs. This role requires a strategic problem-solver with exceptional organizational capabilities and strong financial acumen, including forecasting, budgeting, cost control.

What You Will Do

Content & Program Delivery

• Oversee end-to-end content development across multiple programs, including review cycles, and final asset delivery.
• Consolidate stakeholder feedback into clear, actionable direction for creative and production teams.
• Collaborate with the Lionbridge localization team to transition approved assets seamlessly into downstream workflows.

Project Execution & Risk Management

• Lead project delivery across scope, timeline, and budget; proactively identify risks and resolve issues early.
• Maintain strong project governance through disciplined tracking, reporting, and escalation management.
• Ensure all deliverables meet quality standards and customer expectations.

Process Optimization

• Improve and streamline production workflows to enhance efficiency, quality, and scalability.
• Drive continuous improvement initiatives across content operations to reduce friction and increase throughput.

Client & Stakeholder Communication

• Serve as a primary day-to-day point of contact for customers, ensuring proactive communication and clear expectation setting.
• Provide transparent status updates, highlight risks, and offer recommendations with strategic insight.
• Respond promptly to concerns and manage escalations to maintain customer satisfaction.

Scheduling & Resource Management

• Support scheduling, capacity planning, and resource allocation to balance workload and maximize productivity.
• Manage changes to scope or timelines, assess impacts, and negotiate adjustments with clients.
• Support team performance and engagement through clear priorities and structured task assignments.

Financial Oversight

• Manage financial administration for assigned projects, including project setup, budgeting, cost control, invoicing, and revenue recognition.
• Track project profitability and margins; escalate variances and implement corrective actions as needed.

Strategic Collaboration

• Partner with Program Management and Account Management to support program strategy, operational plans, and growth opportunities.
• Provide insights on resourcing, process improvements, and customer needs to drive long-term program success.

To Be Successful You Will Have

• 5+ years of end-to-end project management experience, successfully leading complex programs through the full project lifecycle.
• Demonstrated ability to manage and collaborate with geographically dispersed teams, including creative, cross-functional, and vendor partners.
• Strong leadership, communication, and interpersonal skills, with the ability to influence stakeholders and guide teams through ambiguity.
• Proven track record of delivering projects on time and within scope, consistently meeting rigorous schedules and quality expectations.
• Experience with budgeting, forecasting, and resource planning, including cost control and optimization of team capacity.
• Bachelor’s degree required in a relevant field such as Project Management, Communications, Marketing, Business Administration, or a related discipline.
• Fluent English proficiency (written and verbal) required, with the ability to communicate clearly and professionally with customers, cross-functional teams, and senior stakeholders.

In Return, You Can Expect

• Ongoing career opportunities at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace".
• Engagement with high-visibility projects for global clients.
• Hands-on learning and support from industry experts.
• Career growth in a dynamic, international environment.
• Recognition for excellence in project delivery.

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at www.lionbridge.com.