Field Engagement Manager

Job Description
As a Field Engagement Manager, you will work in direct, close partnership with the customer’s regional stakeholders, managing strong day‑to‑day relationships and ensuring seamless coordination of all review activities across global markets. You will schedule and oversee reviews, support content enhancements, and collaborate with production and localization teams to deliver accurate and market‑relevant website content.

You will help shape style guides and glossaries, support launch planning, maintain up‑to‑date translation resources, and continuously improve workflows. This role requires excellent communication skills, independence, and the ability to quickly resolve issues — all essential for delivering a consistent, high‑quality content experience for the client. 

What You Will Do 

• Manage the relationship with the regional reviewers in order to schedule reviews.  
• Work with global teams to enhance the online content for the Customer.  
• Collaborate with the production team to create, implement and maintain appropriate site content.  
• Work with the reviewers to create style guides and glossaries, common localization documentation/reference material.  

CONTENT: 

• Ramp-up knowledge of the product content, brand, global customer in order to help make key strategic decisions  
• Awareness of demands of international markets and their effect on the content  

Future launch planning: 

• Scheduling reviews  
• Capacity of linguists and reviewers 
• Coordinate workflow on rapid turn-around schedules to meet client needs for compelling user content according to market sensitivities.  
• Collaborate with localization teams to initiate and implement procedural changes and customized workflows.  
• Resolve questions and issues in a timely and effective manner for clients and internal teams.  
• Coordinate translation teams to manage TMs and ensure these are always up to date with the latest feedback. 

To Be Successful You Will Have 

• Experience working within a fast-paced localization environment  
• Strong IT skills are required, as is experience working with xml, html, CMS etc. 
• Experience in Program Management, Risk Management and Contingency Planning. 
• Propose, manage and optimize processes. Candidate needs to be driven and capable of improving workflows, turnaround times etc. 
• Excellent editorial skills along with a keen eye for detail and quality awareness are imperative.  
• Excellent organizational, presentation, verbal and written communication skills, ability to interact across all functions in the organization  
• Language skills are a distinct advantage 
• An ability to be self-sufficient and manage own workload but ask for support when required (minimum of supervision) 
• “Can-do” attitude and will push through solutions by asking for support at right time 

In Return, You Can Expect 

• Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”. 
• Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world-leading company with over 25
• years of world-leading experience. 

Our People are Our Pride – Benefits and Perks

• Contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.
• Exposure to various technology stacks, and opportunity to cooperate with one of the biggest companies in the world. 
• Access to Lionbridge’ Employee Wellness Platform.  

About Us  
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.