HR Operations Analyst (Senior)

Position Summary:

We are seeking a proactive and detail-oriented Junior HR Technologist to join our Human Resources team. This role will focus on supporting the HRMS named Darwinbox and ensuring the effective utilization of technology to streamline HR processes globally. The ideal candidate will have experience with global HR operations, familiarity with SaaS systems, possess mid-expert level Excel skills, and demonstrate excellent communication skills. Experience with Darwinbox is preferred, but not required.

Key Responsibilities:

• Assist in managing the day-to-day operations of the HRMS (Darwinbox), ensuring data accuracy and system functionality across all regions.
• Collaborate with HR team members to leverage technology in optimizing global HR processes and workflows within Darwinbox.
• Maintain employee records and HR data integrity, performing regular audits to ensure compliance with international standards.
• Develop and generate HR reports and analytics using Excel to support data-driven decision-making with a global perspective.
• Interpret and analyze HR data to provide actionable insights and recommendations to HR leadership and stakeholders.
• Troubleshoot system issues and work with IT or external vendors to ensure timely resolutions.
• Work with entry-level configuration of the HRMS to tailor the system to meet organizational needs across different countries.
• Provide training and support to HR staff and other users on Darwinbox functionalities and updates, ensuring consistency in global application.
• Contribute to continuous improvement initiatives to enhance HRMS performance and user experience worldwide.
• Support the implementation of system updates or new modules within Darwinbox, ensuring global alignment.
• Audit downstream systems to ensure data integrity and minimal errors, addressing discrepancies proactively.
• Ensure adherence to data privacy and security protocols across HR technological operations, considering international regulations.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field.
• Experience with global HR operations and familiarity with SaaS systems.
• Strong reporting and analytics skills, with the ability to interpret data insights and provide strategic recommendations.
• Proficient in Microsoft Excel, with mid-expert level skills (e.g., pivot tables, VLOOKUP, data analysis).
• Excellent communication skills, with the ability to effectively convey technical information and collaborate with team members and stakeholders across different cultures.
• Strong analytical and problem-solving abilities.
• Tech-savvy with a process-oriented mindset and high attention to detail.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Familiarity with HR processes and best practices.

Preferred Qualifications:

• Experience working with HRMS systems, preferably Darwinbox or similar platforms.
• Familiarity with data visualization tools and techniques.
• Experience in project management or process improvement initiatives.