HCM Business System Analyst / Enterprise

HCM Business Systems Analyst  
 
As a HCM Business Systems Analyst you are responsible for activities that support Lionbridge’s core HCM, Time, Performance and Talent Management application.

Primary Responsibilities
•    Be a key member of the Darwinbox implementation team and serve as a subject matter expert on Darwinbox HCM system capabilities and potential system changes; plan, organize, and implement changes (maintenance, upgrades, new features)

•    Participate in QA process, development of test plans, assists in testing, training plan development and training, support for users, and developing user documentation (i.e., test documents, reference guides, etc.).
•    Liaise with Darwinbox cloud support team to track and resolve open cases and drive future roadmap features.
•    Liaise with HR and business stakeholders to identify business requirements and write/create functional/technical design documents
•    Follow the Agile process and ensure that the stories are completed in a timely fashion.
•    Manage DarwinBox role based permissions and system security.
•    Build, Test and support data integrations between Darwinbox HCM system and other applications
•    Partner with HR Global Operations to ensure data integrity
•    Create and maintain Darwinbox system support documentation for L1/L2 support and end users

Key Functional Competencies
•    Strong analytical, diagnostic and troubleshooting skills
•    Service oriented and client focused
•    Continuous and independent learner mindset
•    Excellent communication skills, verbal and written
•    Positive, proactive, can do attitude to problem solving and issue management
•    Project management, ability to prioritize and complete assignments within deadlines
•    Strong organizational skills and experience managing multiple projects concurrently

Skills and Experience Requirements
•    Required Experience:
•    5+ years HRIS implementation and project management experience
•    Darwinbox  HCM (Core, Time, Talent, Performance and Analytics)   strongly desired.
•    Experience in Payroll Support, Overtime Rules, Work Schedules, Leave Entitlements and Quotas
•    Monitoring HR Data quality and Security
•    Third Party HR data integrations and API’s
•    Experience with SCRUM, Kanban or other Agile methodology
•    HRIS system technical and customer support experience
•    Microsoft Office 
•    Bachelor’s degree in business or computer science.