Benefits Specialist

Lionbridge is actively seeking a Benefits Specialist to provide essential support for our leave and accommodation administration and general benefits processes. This role is key to ensuring compliance with federal, state, and company policies serving as a resource for employees, managers, and internal stakeholders.

What You Will Do

• Serve as the primary contact for leave and accommodation inquiries, ensuring accurate tracking and timely follow-up.
• Manage leave cases (FMLA, ADA, PFML, STD, LTD, parental leave) and accommodation requests, ensuring compliance.
• Assist the Benefits Manager with day-to-day benefits administration and employee inquiries.
• Provide back-up support to the Benefits Manager, including payroll-related tasks and new hire orientations.
• Manage workers’ compensation claims and OSHA reporting.
• Maintain PTO and state-mandated sick leave programs, ensuring compliance.
• Support critical benefits periods such as open enrollment and annual compliance processes.

To Be Successful You Will Have

• 2+ years of experience in Benefits, Leave, and Accommodation administration.
• Bachelor’s degree in Human Resources, Business, or a related field.
• PHR and/or SHRM-CP certification(s) preferred.
• Strong knowledge of federal, state, and local leave and accommodation laws.
• Experience assisting employees with benefits inquiries and enrollment processes.
• Strong client service orientation with clear, professional communication skills.
• Proficiency in Microsoft Office Suite; experience with HRIS systems (UKG, SAP) preferred.

What You Can Expect

• You will work for one the world’s top Localization and Globalization companies and a Forbes “America’s Best Large Employer”, “America’s Top Remote/Work-From-Home Employer” and “Best Employers for Women” Company.
• You will work with a team as passionate as you are and that are always there to help.
• This role provides an opportunity to deliver significant business impact through delivering exceptional HR practices and service. 
• You’ll be part of a fast-paced, dynamic environment with direct impact on both employee experience and operational efficiency.
• To put your ideas and best practices into production while continually growing both your role, your development, and your career
• To contribute to the success of a global organization while expanding your expertise in leave management and benefits administration.

Our People are Our Pride – Benefits and Perks

• Competitive pay based on the work you’ll do here and not your previous salary.  Expected Compensation: $57,000 - $75,000 depending on experience
• Health Coverage for you and your family with multiple plan options:  Health, Vision, Dental; as well as HSA and FSA eligible programs
• Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
• 401k with company match
• Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
• Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs

About Us

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Breaking Barriers.  Building Bridges.