Technical Lead 

We are looking for an experienced Technical Lead to work on an exciting new opportunity in technical documentation, creating and revising Maintenance Instructions (MIs) for two recently refurbed hydroelectric power stations. Together with the Project Manager, and the rest of the technical publications team, you will use your technical and industry expertise, documentation experience and subject matter knowledge to ensure successful delivery of tasks aligned to the project and customer specifications.  

You will work mostly from home with regular visits to customer site in North Wales, working alongside our offsite technical authoring teams as well as with the customer’s engineering and project teams. The primary function of the role will be to identify need for creation of new and revision of existing MIs suitable for use with the customer Content Management System (CMS), structuring and authoring of the MIs, working with the PM to manage a team of technical authors and illustrators and resolve technical queries. 

What You Will Do: 

• Act as the operational and day-to-day technical expert and key point of contact for the team.
• Scope and define tasks ready for production by the operational teams.
• Monitor deliverables to ensure quality and project KPIs are successfully met.
• Review project schedules to support successful and accurate delivery to key milestones.
• Develop process, training, and production methods, successfully deploying within the organization to support efficiency gains.
• Work directly with the PM to create development strategies to ensure continuity of capability within the organization to support the project and services. 

To Be Successful You Will Have: 

• Essential: Proven experience in creating and compiling MIs in a related field, ideally in power generation.
• Background: Either academic or practical engineering background in a related field.
• Experience of leading a team in a technical publications role.
• Experience of working with structured data and CMS.  
• Familiarity with Generative AI.  
• Strong knowledge of Microsoft Office suite.
• Excellent written and verbal communication skills, including strong English language capability
• Strong stakeholder management and conflict resolution abilities
• Demonstratable experience of being proactive, adaptable, and resourceful. 

In Return, You Can Expect 

• The opportunity to work for a trusted partner to thousands of companies around the world and a global leader in content, localization and globalization. 
  Collaboration with a passionate and diverse team of specialists from across the world in areas such as content creation, language/linguistics, technology development, AI/machine learning, managed services and business operations.
• Experience working with a global leader that engages with the majority of the Fortune 100, fostering long-term partnerships to keep the world connected. 
• Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”. 
• Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world-leading company with over 25
  years of world-leading experience. 

Our People are Our Pride – Benefits and Perks

• Fixed term contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.
• Exposure to various technology stacks, and opportunity to cooperate with one of the biggest companies in the world.
• Access to Lionbridge’ Employee Wellness Platform.  

About Us  
Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering content, translation and localization solutions in 350+ languages. Our content creation team specializes in copywriting, e-learning, and technical documentation for a diverse array of land, sea, and air platforms, serving both commercial and military sectors. We are committed to excellence in everything we do, always putting our customers first. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. We use the best of human and machine intelligence to forge understanding that resonates with our customers’ customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centres in 23 countries. Learn more at www.lionbridge.com. If you're passionate about delivering exceptional technical documentation and want to be part of our culture of excellence, apply now!