FREQUENTLY ASKED QUESTIONS

How do I register to become an Over-the-Phone Interpreter?

Sign up through one of our postings or through our general registration. In case of questions or issues, email us at: wasinterpresumes@lionbridge.com. Please be aware that we will be contacting new talent in accordance with current business needs, so you may not be contacted back right away. 

I’m not a resident of the US, does it still make sense for me to sign-up? Considering the time zone difference, or my country of residence.    

Yes! We are always onboarding new customers and we engage with interpreters all over the world. Our current needs are primarily for people willing to provide services during US business hours, but there may be other calls available at any time, and we provide a 24/7 service. Note that some customers do require interpreters based in a certain country; you will be contacted if a project opportunity matches your skill set and location.

What type of calls will I be servicing? 

We work with a large variety of companies and Government agencies from around the world. We have opportunities available for specialized interpreters and beginners alike.

I am a translator already working on written projects with Lionbridge. Am I considered for the OPI by default?

OPI Interpreters are sourced and qualified separately from all other translation projects at Lionbridge. If you want to start freelancing as a Telephonic Interpreter, you need to go through our registration and qualification process separately.

How do I know about the rates for my language? 

This is something that you will discuss with your talent sourcer during the initial screening call. Rates will always vary depending on the experience of the talent, and the customer and language for which you are being sourced.

Can I still qualify to provide freelance services on Government contracts if I’m not a citizen or resident of the US? 

No, Lionbridge has some clients who impose restrictions on the location and/or citizenship status of the interpreters in their pools. You can still register for other opportunities with us, no matter what, and we will reach out to you when we have a need that matches your profile. 

Can I be qualified for more than one language?

You will need to take and pass the language assessment for each language spoken in order to be qualified for multiple languages.

What if I’m a US citizen, but spend most of my time in another country? 

You can still register to be qualified, but please mention this in your application – our sourcers will be able to tell which contracts you can be qualified for.

What type of working permit do I need to be qualified for OPI assignments with Lionbridge?

All necessary documents are listed in the registration form. If you have any questions, you can reach out to us via email at wasinterpresumes@lionbridge.com.