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Technical Services Lead

Warsaw, Masovian Voivodeship, Poland

Technical Services Lead

Warsaw | Masovian Voivodeship | Poland

AIM OF THE ROLE

Coordinate work within a dedicated account or group of accounts. Manage resource allocation, ensure timely delivery and quality of the final product.

Responsibilities:
• Manages one or more aspects within the Technical or Media Services job family.
• Responsible for analyzing and estimating efforts for quotes.
• Analyses handoffs for completeness and raises queries to PM's that need answers from the customer.
• Query management, Schedule management, books resources for production, manages outsourcing, creates project instructions and checklist.
• Keeps related account documentation up to date.
• Tracks project progress and keeps necessary stakeholders informed.
• Accountable for Quality and OTD of the project.
• Must exercise discretion and independent judgement when providing analysis, estimates and services to the clients.
• Performing other tasks which are crucial for projects to run properly according to instructions of the manager; in particular timely performance of duties defined for other positions in the Technical Services Department.

Requirements:
• College degree or similar in relevant field.
• Technical skills with knowledge of relevant tools/technologies (XML, HTML).
• Very good English knowledge.
• Ability to analyze files, problem solve, and mentor others.

Our Offer:
• Ability to run global technological projects for localization business unit.
• Professional development opportunities in a multi-cultural environment - Lionbridge has offices in 28 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles, access to the latest technological solutions.
• Work in a creative team and nice atmosphere.
• Full time employment contract with flexible hours.
• Benefits package including private medical care, sport card and holiday allowance, brand new office near city rail, car and bike parking, free birthday.

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