Technical Project Manager

Employment Type: Regular FT Salaried
Work Location: Work from Home, Any
Position Title: Technical Project Manager
Requisition ID#: 47420

Technical Project Manager (Localization)

The Technical Project Manager works in a customer-facing role and is fully accountable for running and delivering assigned projects. S/he will manage technical, linguistic, operational, and administrative elements of localization projects, ensuring customer satisfaction while meeting contractual, financial and delivery goals. The TPM keeps program managers and other stakeholders informed about project progress, and s/he will highlight at-risk deliverables or potential delays.

The ideal candidate is willing and able to handle a heavy daily workload consisting of technical activities, content handoff & handback, and administrative tasks. Hands-on technical experience with localization production pipelines and code repositories is desired. Familiarity with cloud computing would be a plus.

Responsibilities:

• Understand, monitor, and troubleshoot technical processes and automation pipelines.
• Collaborate with multiple internal & external production partners and stakeholders.
• Manage stakeholder relationships and serve as the primary day-to day project contact.
• Develop & maintain project schedules to fulfil commitments in line with service level agreements.
• Identify & manage changes; ensure that project deliverables comply with contractual obligations.
• Ensure projects satisfy quality standards and meet key performance indicators.
• Communicate project status and progress to internal and external stakeholders.
• Identify and manage project risks; escalate as appropriate.
• Resolve issues in a timely and effective manner to stakeholder's or client's satisfaction.

Qualifications/Skills:

• Ability to work under pressure in a deadline-driven environment
• Experience with localization processes, auto-translation & machine translation systems
• E xperience with creating, localizing, publishing & maintaining multilingual content
• Experience with content management systems and authoring tools
• Familiarity with web technologies, HTML, XML, XLIFF and similar file formats
• Technical acumen and a willingness to learn, understand and troubleshoot new technologies
• Be comfortable working with diverse teams from around the globe
• Customer service skills
• Project management skills
• Organizational skills
• Written and oral communication skills
• Critical thinking skills
• Problem-solving skills
• Working knowledge of Microsoft Office
• Foreign language skills would be a plus
• Experience or interest in managing corporate terminology databases preferred

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

*** Candidates should be aware that Lionbridge maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be vaccinated by their start date, unless living or working in a state that prohibits vaccine mandates and the position is not associated with a Federal contract. Lionbridge is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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