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Technical Project Manager

United States

Technical Project Manager

  • United States
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Bellevue, Washington
Position Title: Technical Project Manager

Req: 36322

Technical Project Manager (Localization)

The Technical Project Manager (Localization) works in a customer-facing role and is fully accountable for running and delivering assigned projects. S/he will manage technical, operational and administrative elements of localization projects and ensures customer satisfaction whilst meeting contractual, financial and delivery goals. This person keeps localization program managers and other stakeholders informed about project progress and flags outstanding deliverables or potential delays.

The ideal candidate is willing and able to handle a heavy day-to-day workload consisting of technical activities (incl. troubleshooting), content handoff/handback, and administrative tasks. Hands-on technical experience with web-based localization pipelines and code repositories is highly desired. Familiarity with cloud computing would be a strong plus.

Responsibilities:
  • Understand, monitor and troubleshoot technical processes and automation pipelines.
  • Manage stakeholder relationships and serve as the primary day-to day project contact.
  • Collaborate with multiple internal & external production partners and stakeholders.
  • Develop & maintain project schedules to achieve on-time delivery in line with contractual KPIs.
  • Identify and manage changes to project scope ensuring compliance with contractual obligations.
  • Ensure all quality requirements are implemented and meet key performance indicators.
  • Implement a communication plan and report project status to internal and external stakeholders.
  • Identify project risks and manage or escalate as appropriate.
  • Resolve localization questions and issues in a timely and effective manner.


Qualifications/skills:
  • 3+ years project management experience
  • Be comfortable working with distributed partner teams around the globe
  • Experience with localization processes, auto-translation & machine translation systems
  • Experience with creating, publishing and maintaining multilingual content on large web sites
  • Experience with web authoring tools and content management systems
  • Familiarity with web technologies, HTML, XML, XLIFF and similar file formats
  • Technical acumen and a willingness to learn, understand and troubleshoot new technologies
  • Ability to work under pressure in a deadline-driven environment
  • Strong customer service, negotiation and problem-solving skills
  • Strong organizational skills
  • Strong written and oral communication skills
  • Strong critical thinking skills
  • Strong innovative problem-solving skills
  • Advanced knowledge of Microsoft Office
  • Foreign language skills would be a plus


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.