Person, Chair, Furniture, School, Restaurant, Cafeteria, Classroom, Room, Indoors

Technical Author

Bristol, England, United Kingdom

Technical Author

Bristol | England | United Kingdom

Lionbridge (UK) Limited are hiring on a Permanent basis for a Technical Author to produce Aerospace Engine manuals..Working 37 hours a week, Monday to Friday, from our North Bristol office.

Position information

Department

GCE - Operations

Next level

QA Author / Senior Author

Position summary

  • The Technical Author will be accountable for delivering the product to set timeframes, whilst ensuring the quality of Authored tasks meet the set specification and standards.
  • They will ensure customer satisfaction by achieving high standards of consistency and accuracy of tasks authored.
  • They will drive a culture to enable authors to deliver right first time documents and illustrations. They will consistently strive to improve delivery standards and exceed customer expectations
  • They are expected to have the ability to Author complex tasks, when they arise, to strict quality standards and stringent delivery dates.
  • They are required to work on task definition activities, to enable production by other authors, in order to meet the customer KPIs.


J ob duties

Quality Assurance / Management and Reporting

5%

Technical Activities / Definition / Authoring

90%

Processes: Implementation/Measurement/Control

5%

NOTE: The ratio of the different tasks above is only an example and is likely to change depending on the business unit management priorities.

Responsibilities
  • Compliance: Ensures Lionbridge Authoring processes are followed.
  • Definition: Assesses new Tasks ensuring source data is robust so that work can start immediately or highlights data quality issues as per defined process.
  • Creation: Authoring of new and revised technical documentation, compliant with data creation process, guidelines, style guides and best practice
  • Culture: Delivery of 'Right First Time' ethos
  • Process Improvement: Drives continuous improvements in processes and efficiency. Works with stakeholders internally to share best practice; ensuring creation of supporting documentation, guides and training logs.
  • People: Works with Production team, Team Lead and Training Manager to consistently maintain and improve knowledge, performance and highlights any concerns to Team Lead.

Accountability
  • Maintains processes and quality levels in line with contractual and ISO Standards.
  • Ensures continued development to meet individual objectives.
  • Works with Line Manager to ensure personal development to meet individual objectives. Monitors and controls Authored task quality and the delivery of projects and highlights risks.
  • Supports the achievement of Project Milestones and looks for opportunities to improve productivity and reduce costs

Qualifications/skills
  • Technical Authoring competence, preferably gained in a Technical Documentation environment or within the Engineering and Aerospace industry.
  • Good working knowledge of Microsoft Office suite including Word, Excel and PowerPoint.
  • Must be familiar with email and internet communications.
  • Good written and verbal communication skills.
  • Good at working with stakeholders and handling conflict resolution.
  • Is adaptable and has a proactive approach to work.
  • Must be resourceful, confident and take initiative.


Competencies
  • Communication
  • Attention to Detail
  • Customer Service Focus
  • Quality Assurance
  • Planning & Organising
  • Team Work


This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. It is a standard description and therefore neither can the percentage of time devoted to the various tasks nor the required qualifications be guaranteed to match those of any given incumbent.

Start Your Application

Alert me about jobs like this

Not ?

Thank you, please complete your application on the following page.

Set Up a Job Alert

Not ?

Thank you

People Also Viewed

Tradutor

São Paulo State of São Paulo Brazil São Paulo, State of São Paulo, Brazil Language Services
Vaga para Tradutor A Lionbridge em São Paulo busca tradutor com experiência no mercado de localização. O tradutor será responsável por garantir excelência em qualidade linguística nos projetos, abrangendo uma ampla gama de clientes nos seguintes ...

Test Specialist

Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Testing
Wymagania: • minimum roczne doświadczenie w kontroli jakości gier; • biegła znajomość rynku gier video i metodyk testowych; • bardzo dobra znajomość języka angielskiego; • wykształcenie wyższe lub średnie; • biegła znajomość narzędzi (MS Office, n...

Test Associate

Reading England United Kingdom Reading, England, United Kingdom Software Development
Lionbridge (UK) Limited are hiring a Test Associate to work on Video Games. This is an 18 month position in Reading, Berkshire. Monday to Friday 37.5 hours a week.Test Associate - Experienced tester executing hands-on testing of projectsThe Test A...

Test Specialist

Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Testing
Wymagania: • minimum roczne doświadczenie w kontroli jakości gier; • biegła znajomość rynku gier video i metodyk testowych; • bardzo dobra znajomość języka angielskiego; • wykształcenie wyższe lub średnie; • biegła znajomość narzędzi (MS Office, n...

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.