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Team Lead

Cork, County Cork, Ireland

Team Lead

Cork | County Cork | Ireland



We are looking for Team Leads to manage our teams of Lions!

Requirement

The successful candidate will be responsible for building andleading teams of language data specialists ranging from medium to large size. He/she will manage performance of the team and communicate with internal and external stakeholders. Processes deployment and fine tuning are part of the daily activities.

To excel in this role, the candidate is expected to be have excellent communication skills, have high adaptability to fast pace changing environment, be solution oriented and familiar with working in a multi-cultural team.

Responsibilities

Build and managea team oflanguage data specialists for data processing projects.

Participate in new candidate selection process.

Provide induction and training to new team members.

Provide general support to queries and technical support on internal tools.

Follow up of attendance of team members.

Follow up performance of the team; share feedback; investigate and address issues.

Maintain customer satisfaction by ensuring team performance is up to the expected level.

Communicate clearly weekly/monthly/quarterly projects KPIs to internal management and customers.

Produce and update projects documentation i.e. user manuals, trackers, reports.

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