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Systems Engineer - Collaboration

Mumbai, Maharashtra, India

Systems Engineer - Collaboration

  • Mumbai, Maharashtra, India
We are searching for a "Systems Engineer - Collaboration services" to join our Corporate IT Operational Team.

The Systems Engineers primary focus is day-to-day operations of Lionbridge servers, networks, and computer systems in Lionbridge's datacenters and global data networks.

You are focused on monitoring of business-critical systems to prevent delays and outages in our high-availability datacenter and networks and finding and resolving irregularities and performance issues. You help coordinate and execute change projects to IT backend system and environments working with other Corporate IT teams.

Experience: 5+ years

What you will do:

  • Coordinate and implement changes to IT backend system and environments working with other Corporate IT teams.

  • Perform research and analysis of reported problems and issues, develop and recommend solution

  • Maintains configuration management tools and processes to support configuration identification, control, reporting, and delivery of IT services/systems.

  • Involvement in operational planning, creating standard operating procedures and policies.

  • Must be highly organized and capable of performing multi-tasking in a fast-paced environment and take part in 24\7 work rotations.

To be successful you will have:

  • Bachelor or Master in IT of Science in Information Systems or its equivalent

  • Strong verbal and written English communication skills

  • Broad infrastructure IT experience and competence and specialist knowledge in one of more relevant areas of collaboration services, such as managing configuration of Microsoft technologies such as Sharepoint Online, Skype, Teams, Email services, conference services, ect

  • Self-motivated with a demonstrated ability to work independently and as part of a team

  • Knowledge of and experience with automation and scripting tools such as SQL, Python, Powershell ect

  • Experience with working in a global team across multiple time zones

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