Sourcing Administrator

Sourcing Administrator

This position is in the Community Management of the Interpretations division. The CM-OPI team provides interpreters and translators to meet Lionbridge's various clients' needs; clients include government, insurance, utilities, financial, etc. This position is responsible for assisting with each of the 3 primary responsibilities of the Resource Management team: Recruitment, Security, and Quality Assurance. The Resource Management Administrator will move seamlessly between responsibilities according to the department's needs. This position reports to the Recruitment Team Lead.

What You Will Do

• Frequent communication with the Recruitment Team Lead and Resource Manager to establish weekly priorities.
• Assist Resource Manager with developmental projects.

Recruitment duties to include:

o Post ads to attract new candidates to work with Lionbridge.
o Screen resumes and incoming applications.
o Research cultural organizations to contact for rare language needs.
o Follow up with candidates who miss deadlines for various action items.

Security duties to include:

o Work closely with the Security Liaison on US federal government background reinvestigations and paperwork review.
o Assist with database maintenance and compliance review projects.

Quality Assurance duties to include:

o Coordinate, oversee and ensure testing of all interpreters using digital and written assessments.
o Ensure evaluators are available for all language assessments.
o Identify requirements for new evaluators and proctors, locate and train these evaluators, and negotiate rates.
o Process payments for evaluators.
o Submit weekly testing and evaluation reports to monitor usage and costs of assessments.
o Troubleshoot with IT department and Resource Manager if issues with digital testing issues.

To Be Successful You Will Have

• Must possess excellent written and verbal communication skills in English
• Must be able to provide excellent customer service
• Must have excellent organization skills
• Must be able to work independently and well with others as part of a team
• Must be proficient with Microsoft Excel, Word, PowerPoint, Outlook and data entry
  

Desired Skills/Background - if any:
• 2-year college degree or equivalent work experience

In Return You Can Expect

• To work with great team members, who are as passionate as you!
• To learn a ton and have your professional development as a priority.
• To contribute not only to our operational success, but also to our amazing team and to Lionbridge's People-First Culture.