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Senior Writer

Mumbai, Maharashtra, India

Senior Writer

  • Mumbai, Maharashtra, India
Job Description

Our organization develops technical documents based on enterprise solutions. We are searching for the right individual to fulfill a unique role as a Technical Document QA/Editor. This person is responsible for ensuring that the documents published by our organization meet the intended goal and are of a high quality. Documents reviewed by this team span a broad range of enterprise technologies and often are targeted to align with key events (e.g. Discover) and/or new product introductions.

The person in this role needs to have a breadth of technical knowledge, a superior working knowledge of US English, high attention to detail, excellent documentation/editing skills, and the ability to meet stringent deadlines.

Responsibilities include:

Perform document QA and editing of technical documents. Areas of focus include:
        • Document consistency and effectiveness (e.g. document makes sense)
        • Specified configurations are valid
        • HPE Branding and publishing readiness which includes:
        • Correct use of product names
        • Formatting is correct
        • Spelling and grammar are correct
        • Legal items are specified correctly
        • Ability to work with document authors (engineers), suggesting corrections and improvements
        • Facilitation of the publication of documents
        • Prioritization of tasks to optimize throughput and ensure the high priority documents are completed on time.

Education and Experience:
  • Bachelor's or Master's degree in Engineering, Computer Science , Technical Writing or equivalent work experience
  • 4+ years' relevant experience

Knowledge and Skills:
  • Excellent written and verbal communication skills; mastery in English.
  • Knowledge of server, storage, networking, software, and architecture concepts.
  • Ability to read detailed product specifications and determine if a configuration is viable
  • Ability to determine that a paper is logical and meets the intended purpose
  • Ability to determine that a paper draws reasonable conclusions
  • Able to prioritize work to meet deadlines
  • Excellent attention to detail. To ensure the paper agrees with itself, this person must have an acute ability to effectively research technical detail (look up facts, and check consistency of technical data)
  • Strong knowledge of MS Word, SharePoint, Excel, PowerPoint, Access, Visio, Adobe Acrobat
  • Experience with document management systems and version control
  • Familiarity with the following concepts: enterprise applications (e.g. SAP, Cloud), Virtualization, IT management software, scripting, and client/server software
  • Must have ability to be a multi-tasker, and problem solver with high energy levels and strong organizational abilities
  • Must be organized and attentive to details
  • Ability to work a flexible schedule in a complex and diverse technical environment as a team member

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