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Senior Quality Manager

Warsaw, Masovian Voivodeship, Poland

Senior Quality Manager

Warsaw | Masovian Voivodeship | Poland

Aim of the role:

Develop and implement quality management strategy. Monitor and manage quality on major accounts or large portfolio of strategic accounts with high complexity in content type, language mix, customer expectations.

  • Responsible for project linguist quality and delivering on-time, quality deliverables throughout entire project (pre-production through post-production).
  • Provides support on client proposals, participates in defining the stragegy, coordinates all linguistic activites to ensure correct execution of plan, and provides input for post-project analysis.
  • Leads a team of linguists on a specific project in one or more languages and enhances translation skills.
  • Communicates project priorities and provides detailed translation instructions and support documentation to translation resources.
  • Performs linguistic tasks such as translation, editing, proofreading, linguistic testing, voice coaching or voice work, and quality assurance checks.
  • May review source material to assess and manage linguistic requirements and terminology needs. Identify potential linguistic issues and make recommendations on risks and contingencies.
  • Coordinates and supervises the linguistic quality assurance process throughout project and signs-off on overall quality of final deliverables before shipping to client.
  • Analyze and re-scope translation part of the project with regards to budget, schedule, process and resource needs. This position does not have direct reports, but may mentor or train linguists.

  • College degree or similar in relevant field.
  • Min. 6-7 years of experience in linguistic/translation field with significant localization experience.
  • Deep knowledge of language quality, KPIs, language assurance, translation tools.
  • Fluent English knowledge.
  • Well developed communication and organizational skills.

We offer:
  • Full time job contract.
  • Employee benefits package (including private medical care, sport card, holiday allowance, free holiday day, learning platform).
  • Proffesional development opportunities in a multi-cultural environment.
  • Brand new office near city rail, car and bike parking.
  • Work in a creative team and friendly atmosphere.
  • Ability to cope with latest technologies.

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