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Senior Project Manager

United States

Senior Project Manager

  • United States
Employment Type: Regular FT Salaried
Work Location: Work From Home, California
Position Title: Senior Project Manager
Requisition ID#: 42425

The Senior Project Manager is a key customer-facing role. You will work with external and internal clients to manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality, turnaround time and budget expectations.

What you will do:
  • Manage client relationships and serve as primary day-to-day contact for external clients.
  • Set and manage client expectations.
  • Scope and quote projects for identified clients.
  • Plan and monitor projects to meet deadline, quality, and budget requirements.
  • Provide support and input to Sales and external clients, including education about the localization process, as required.
  • Collaborate with production teams to create, implement, and maintain appropriate client- or project-specific procedures, solutions, checklists, and instructions.
  • Implement use of technology on the account.
  • Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings.
  • Ensure the accuracy of financial project data, workflows, schedules, and processes to maximize efficiency and profitability.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
  • Resolve questions and issues in a timely and effective manner for clients and internal teams.
  • Organize and participate in client meetings (e.g. Quarterly Business Review Meetings).


To be successful you will have:
  • Bachelor's Degree preferred, or equivalent years of experience
  • 5+ years of localization project management experience
  • Foreign language skills are a plus
  • Ability to work under pressure in a deadline-driven environment
  • Strong leadership, customer service, negotiation, and problem-solving skills
  • Strong written and oral communication skills, and outstanding organizational skills
  • Strong knowledge of Microsoft Office and related tools (e.g. Excel, Word, Outlook)


In return you can expect:

  • To work with great team members, who are as passionate as you!
  • To make an impact on a great, industry leading team!
  • To learn a ton and have your professional development as a priority.
  • To contribute to our amazing team and to Lionbridge's People-First Culture.

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

*** Candidates should be aware that Lionbridge maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be vaccinated by their start date, unless living or working in a state that prohibits vaccine mandates and the position is not associated with a Federal contract. Lionbridge is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.