Lionbridge is now recruiting for a Language Quality Services Senior Project Manager (LQS SPM), to join our successful team in Spain. Role can be remote-based in Spain.
The LQS SPM is a key customer interfacing role and is fully accountable for the operation and delivery of the assigned project(s). They will manage administrative and operational elements of the project(s) ensuring customer satisfaction whilst meeting contractual, financial and delivery goals. The Localization Project Manager keeps the Program Director and all the program stakeholders up to date as content is finalized, tracks overall localization progress and flag outstanding materials or potential delays.
What You Will Do:
Accountable/Responsible for all delivery responsibilities (including a P&L) for one or multiple projects
Manage a small team and provide project team oversight and supervision
Provide project management and deliver projects to schedule, meeting customer specifications on a profitable basis
Oversee development of project plans and timelines, project specifications and track execution of project tasks using defined metrics according to a measurement plan
Close cooperation with clients (preparing reports, drawing up cost-analyses for the clients)
Managing project finances (setting project budget, invoicing and forecasting)
Monitoring and controlling project status, solving problems, preparation on and maintenance of projects documentation
Resource management and allocation
Compliance with relevant and applicable procedures
Sharing the knowledge on localization processes and procedures with the team
Main point of contact for communication with customers and subcontractors
Leading/ supporting production improvements related to projects under supervision
Ensures quality and timely deliverables to clients and tracks project P&L, budgets, and PO to ensure proper and timely invoicing and account profitability
To be successful you will have:
Between 4-6 years project management experience
Experience with website and application management
Localization experience is strongly preferred! (e.g. e xperience with end-to-end file management, multiple Content Management Systems (CMS), XML/XLIFF transform, and Auto-translation/recycling
Strong customer service, negotiation and innovative problem-solving skills
Strong written and oral communication skills
Strong critical thinking skills
Advanced knowledge of Microsoft Office and related tools
Foreign language skills would be a plus
In return you can expect:
Lionbridge encourage individual growth and continuous learning
Good salary package that includes annual salary based on expertise and candidate expectations, private medical insurance and meal card as part of our benefits
22 vacation days + extra free days
We also acknowledge individual and group achievements through employee recognition awards, team celebrations, and other various methods including employee e-learning opportunities
Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 23 countries. Learn more at www.lionbridge.com.
If the scope and opportunity of this role interests you, then please click to apply.
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