Person, Face, Female, Hair, Clothing, Woman, Girl, Finger, Smile

Senior Project Manager

Dublin, County Dublin, Ireland

Senior Project Manager

  • Dublin, County Dublin, Ireland


SPM Role

Position Summary:
The SPM role will have overall responsibility for managing a team that delivers excellence for one or more complex programs.
The role requires an independent yet collaborative approach with management to deliver customer excellence. The SPM will be responsible for driving team performance, financial growth and innovation on a daily basis. The role requires regular interaction with the wider Lionbridge teams and sites. Also intimate knowledge of the customers and proactive engagement are a must for this senior role.

Key Responsibilities:

  • Act as first point of contact for new clients within the Customer Org. Forge strong relationship with the customer interfaces, understand the client team dynamic, their business goals, priorities and challenges.
  • Overall financial ownership for one or more programs. Gather and review financial reporting, VAR, Labour and PCM results, customer complaints and KPI data, together with the responsible PM
  • Actively lead pre-sales effort to win and onboard new customer, leveraging own experience and the experience from supporting teams within Lionbridge
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability for one or more complex programs
  • Bring the accounts to a new level of delivery, bring high level of value add to the account - improved processes, innovation, efficiencies, ensuring your team consistently exceed quality standards
  • Participate in customer requirements planning and ensure that account teams are aligned with current and future customer requirements. Drive Quarterly Business Review [QBR] processes together with the client. Focus on upselling and optimisation during weekly and quarterly meetings
  • Overall responsibility for the timely flow of all account project actions from initiation to delivery, ensuring that projects meet quality, turn-around time and budget expectations
  • Contribute to global initiatives, meetings and process and system enhancements for one or more complex programs
  • Set objectives and training requirements for PMs in the team and coach and help them to achieve growth and development in their role. Deliver input for formal performance reviews to upper management
  • Report on a regular basis to GPM/GPD, Director or Program Management and Site Management
  • Monitor daily work and performance of PMs in the GDCs and assist with development plans for team members. Address inadequate and reinforce good performance
  • Participate in development of SLA and SOW docs as well as RFP processes


Start Your Application

Alert me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Set Up a Job Alert

Not You?

Thank you

People Also Viewed

Test Technician III

Corporate 35123 Taipei Taiwan, Republic Of China Taipei, Taiwan, Republic Of China Testing
* Performs complex testing tasks requiring planning, scheduling and extensive troubleshooting; provides in-depth defect characterization. * Actively participates in developing & improving existing testing technologies, including methods, appro...

Specjalista ds. Kadr

Corporate 35982 Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Human Resources
Dołączając do naszego zespołu zyskujesz: Umowę o pracę w pełym wymiarze godzin, Pakiet benefitów w tym dofinansowanie karty Multisport, prywatną opiekę medyczną, dofinansowanie urlopu tzw. "wczasy pod gruszą", dodatkowy wolny dzień z okazji u...

Software Test Engineer

Corporate 35683 Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Testing
Lionbridge Poland is seeking an experienced Tester to join our Team in Warsaw, Poland as a Software Test Engineer and cooperate with the biggest stakeholders in gaming industry. Requirements: Minimum 1.5 years' experience in functional game...

Test Lead

Corporate 34204 San José San José Province Costa Rica San José, San José Province, Costa Rica Localization Engineering
Job Title: Test LeadExpertise: At least 1-year experience in localization testing or game localization. Good knowledge of video game market and testing methodologies. Communicative English. Native knowledge of language and knowledge of the target ...