Senior Project Manager is responsible for managing production within one or more accounts or customer divisions, ensures timely delivery of services and proper execution of tasks within expected quality.
Senior Project Manager supports Team Leader and Global Production Manager in resource optimization, capacity planning and work allocation, ensuring high satisfaction of internal and external stakeholders.
Minimum 2 years of experience in work as a Project Manager or similar position;
Must have excellent knowledge of English (very good business standard in oral and written);
Knowledge of German and French will be considered an asset (good business standard);
Minimum 2 years of professional experience in localization or related, preferably in an international environment;
University degree (Management, Economics, Linguistics or related);
Highly developed computer skills (MS Office, Windows);
Ability to lead initiatives and drive optimization projects;
Experience in using CAT tools (working knowledge of Lionbridge stack, working knowledge of 3rd party technology would be an asset);
Ability to quickly and effectively learn how to use new software and technologies;
Ability to act under pressure and function effectively in a fast-paced environment;
Solution-oriented, strong team player, capable to solve complex problems effectively, creative and critical thinking;
Customer obsessed, proven record of building strong relationships with customers, excellent understanding of customer expectations;
Excellent communication skills, both written and oral. Capable to communicate effectively across various organization levels and functional roles, including technical;
Good understanding of financials in localization projects with focus on cost optimizations;
Business acumen - ability to identify new potential business opportunities occurring during project execution.
Responsible for ensuring operational excellence for one or multiple accounts (client, client entity or group of smaller clients); according to defined KPIs (on-time/#neverlate, quality, profitability, etc.);
Coordinates work of project teams, provides supervision and support to project teams engaged in delivery excellence on defined account/client entity/project level. No direct reports to this role;
Provides project management for large, complex and/or global projects;
Understands and coordinates project related activities with external stakeholders, participates/leads presentations, identifies and implements improvement measures;
Oversees development of project plans and timelines, project specifications, and tracks execution of project tasks using defined metrics according to a measurement plan, provides relevant status updates;
Oversees financial processes and execution in accounts/client entity and supports the team in this area, tracks projects' P&L, budgets and PO to ensure proper and timely invoicing;
Ensures that all customers objectives (KPIs, customer excellence expectations) are understood and team delivers against them daily;
Leads customer communication within delivery service area, is the role model in daily interactions with customer contacts,
Reports exceptions, authorizes changes in scope of deliverables, coordinates with other functional stakeholders;
At all times, communicates clearly, precisely & effectively. Acts as liaison between technical, quality, commercial and any relevant departments with the organization, conducts and/or participates to review meetings internally and with customers.
Full time job contract;
Possibility to work remotely;
Employee benefits package (including private medical insurance, sport card, holiday allowance, additional day off for birthday);
Professional development opportunities in a multi-cultural environment - Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles;
Work in a creative team and friendly atmosphere;
Access to training platform;
Possibility to work with latest technologies.
We kindly inform that Lionbridge reserves the right to contact only selected candidates.
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