Person, Face, Female, Hair, Clothing, Woman, Girl, Finger, Smile

Senior Project Manager

Amsterdam, North Holland, Netherlands

Senior Project Manager

  • Amsterdam, North Holland, Netherlands
Lionbridge is looking to hire an experienced Senior Project Manager, to join our Life Science team based in The Netherlands.

The role: The Senior Project Manager is responsible for several accounts and works with internal and external teams to manage the timely flow of all localization project actions from initiation to delivery, ensuring that accounts meet quality, turn-around time and budget expectations.

Key Responsibilities

Client Services Management:
  • Works within an environment of continuous improvement in areas of account management with a primary focus on delivery for assigned accounts and meeting customer requirements.
  • Work with Sales to help clients plan & execute translation strategies and work with assigned global delivery teams to prepare for efficiently and effectively managing this work.
  • Work closely with GPM to measure account performance based on customer and sales feedback, and continually evaluate KPIs.
  • When required work with GPM support RFI/RFP responses and assisting with margin analysis and resource requirements

Financial Ownership:
  • Partner with the Sales Team to drive revenue growth and to successfully convert strategic opportunities
  • Review and report on all account costs, actual and projected - to successfully achieve target margins and budgets.
  • Systematically (re)evaluate operating models to ensure maximum efficiency for assigned accounts.
  • Approve quotes (>$25K) and account plans from members of the account team.
  • In partnership with the Sales Team, provide revenue forecast input to weekly/monthly operations forecast and annual budget for assigned program(s)
  • Responsible for financials, which includes budgeting, revenue recognition, invoicing and accounts receivable

Operations & Production Management:
  • Responsible for the day-to-day client operations of the account and ownership for the commitment of the project process.
  • Work with GDC project managers assigned to client accounts and systematically monitor quality and delivery performance to ensure defined customer needs are consistently met.
  • Ensure the supply and capacity of internal and third-party resources match the evolving volume needs of the business.
  • Work in partnership with Global Delivery Centers to ensure adequate feedback is supplied for resources assigned to the account(s).
  • Contribute to regular resource allocation meetings with GPM, monitoring functional loads, developing resource optimization and workflow plans.
  • Partner with community management to manage localization vendor relations, driving up quality, efficiency in parallel with cost-efficient sourcing.

Success Measures & Metrics:
  • Determine and manage Key Performance Indicators (KPIs) related to target revenue, profitability, quality, on-time delivery.
  • Evaluate and report on performance against customer expectation and company averages.

Ensure all CAPA records, root cause analyses, and corrective actions are up to date, and ensure resolutions are accurately tracked and followed up on.

Global Partnership Building:
  • Partner with peers and global sites to leverage and measure the performance of mutually beneficial best practices.

  • Other duties as assigned by GPM, Director of Operations or VP/General Manager.

Skills and Qualifications
  • BA/BS required. Advanced business degree preferred (Masters a plus)
  • Four years' experience in project management, program management, localization
  • One years' Life Science industry experience (in localization a plus)
  • Account development experience
  • A level of client exposure
  • Excellent verbal and written skills
  • Strong negotiating skills
  • Proven leadership skills
  • Strong presentation skills

Lionbridge is an Equal Opportunity Employer

Start Your Application

Alert me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Set Up a Job Alert

Not You?

Thank you

People Also Viewed

Test Technician 2

Corporate 38164 San Diego California United States San Diego, California, United States Testing
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our glo...

Sr Graphic Designer

Corporate 36808 San José San José Province Costa Rica San José, San José Province, Costa Rica Digital Marketing
GRAPHIC DESIGNER Position Summary The Senior Designer is responsible for the creation of all online visual design, illustration, animation, information display, Identity and icon design for the Internet and interactive platforms. They effectively ...

Senior Executive - Accounts

Corporate 36964 Mumbai Maharashtra India Mumbai, Maharashtra, India Executive
The cash applications member will record customers payments in appropriate accounts, identify and resolve payment discrepancies and answers client inquiries as needed. Systems • In house production software (in which customer invoices are create...

Executive - Accounts

Corporate 36967 Mumbai Maharashtra India Mumbai, Maharashtra, India Executive
Position Description:The Senior Collections Executive will work closely with and receive direction from the Accounts Receivable Lead in Dublin in order to reduce the aged debt and achieve cash collection. Both AR Lead and Senior Collections Execut...