Person, Chair, Furniture, School, Restaurant, Cafeteria, Classroom, Room, Indoors

Senior Program Manager (Games)

Redmond, Washington, United States

Senior Program Manager (Games)

Redmond | Washington | United States

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Redmond , Washington
Position Title: Senior Program Manager

Req: 24896

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

The Senior Program Manager of Lionbridge Gaming is responsible for program management of key client engagements. It's your job to drive continuous improvement in all areas of delivery of service to client, with primary focus on meeting and exceeding customer expectations. You will work closely with Lionbridge Gaming Quality global teams on delivery and KPIs to meet customer requirements. You will report on overall program health and track and deliver solutions for outstanding program health detractors. The Senior Program Manager will need to leverage their experience and tenure to drive industry leading, customer focused, highly successful program management. The Senior Program Manager role will be based out of our Bellevue office and primary be onsite with clients.

Responsibilities
  • Work closely with Lionbridge Gaming Quality teams on KPIs, identify key issues, and drive appropriate solutions.
  • Report on overall program health and track and deliver solutions for outstanding program health detractors.
  • Define, manage, and optimize processes & procedures to ensure the highest delivery and response.
  • Drive onboarding and training framework/compliance with onsite team members.


Essential Attributes
  • A passion for, and experience with, games across a myriad of platforms as well as the gaming industry
  • Experience as a program manager or account manager
  • A passion for customers and long-term partnerships
  • Experience managing a process-oriented business
  • A strong and demonstrated drive for results and ability to work independently
  • The ability to conceive and execute creative solutions to senior or executive level problems
  • Excellent written and verbal communication skills
  • English language fluency


Preferred Experience
  • University degree in a game related major (e.g. Programming, Design) or Computer Science / Computer Engineering
  • 4+ years' experience in program or account management in games quality
  • An intimate and practiced knowledge of software testing methodologies, procedures and the development lifecycle
  • Experience developing test strategies and plans for complex software products
  • Experience with structured test processes as well as exploratory testing techniques


Start Your Application

Alert me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Set Up a Job Alert

Not You?

Thank you

People Also Viewed

Sourcing Coordinator

Jinan Shandong China Jinan, Shandong, China Project and Program Management
Responsibilities: Responsible for all deliveries for one or multiple projects. Responsible for supporting teams in selecting, recruiting and managing internal resources. Supporting teams by flawlessly onboarding vendors to accounts. Buil...

Project Manager

Jinan Shandong China Jinan, Shandong, China Project and Program Management
Job Description: • Project analysis, quotation preparation, budget and project planning, project process planning • Prepare the production documents • Track the project schedule, coordinate internal and external resources, manage TM and vocabul...

Language  Lead

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
Job Code Job Grade Department Job Title / Designation Revised On LD4 GLT Language Lead September 2014 Purpose of Position Language Lead will be overall responsible for maintaining the desired quality score defined by the client.Responsibilities /...

Language Coordinator

Jinan Shandong China Jinan, Shandong, China Language Services
・ Manage and facilitate the translation phase of multilingual localization projects. ・ Co-ordinate, support and coach the designated language teams by providing direction, expertise, and hands-on help. ・ Coordinate with the client, Project ...

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.