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Senior Localization Project Manager

United States

Senior Localization Project Manager

  • United States
Employment Type: Regular FT Salaried

Work Location: Work from Home, Any

Position Title: Senior Localization Project Manager

Requisition ID#: 52847

The Senior Localization Project Manager is a key customer-interfacing role and is fully accountable for the Operation and Delivery of the assigned Project(s). You will manage administrative and operational elements of the project(s), ensuring customer satisfaction, whilst meeting contractual, financial and delivery goals. The right individual is an accomplished people-leader who can effectively develop and retain top talent.

This role will be a key member of our Life Sciences Team, working with some of the largest and most predominant Health and Medical companies in the world, and will be focused mostly on the Localization process of Clinical Outcome Assessments {COA} and electronic Clinical Outcome Assessments {eCOA}.

What you will do:

  • Customer Relationship : Manage customer relationships and serve as the primary day-to-day contact.
  • Scope Management : Identify and manage changes to the project scope ensuring compliance with contractual obligations.
  • Budget Management: Scope and quote projects for identified clients. Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings.
  • Team Management : Manage staff and provide project team oversight and supervision. Mentor, coach and motivate the team members. Communicate clearly, precisely and effectively. Be the link between technical, quality, commercial and HR departments to conduct review meetings.
  • Schedule Management : Develop and maintain project schedules to achieve on-time deliveries in line with contractual KPI's.
  • Quality Management : Ensure all quality requirements are implemented and KPI metrics are met.
  • Communication Management : Develop and implement a communication plan for the project including external and internal reporting.
  • Risk Management : Identify project risks and manage or escalate as appropriate.
  • Organize and participate in client meetings (Quarterly Business Review Meetings, etc.).
  • Manage and guide direct report(s) and indirect report(s) as applicable.
  • Collaborate with the Global COA Team on initiatives.

To be successful you must have:

  • 5+ years of Project Management experience.
  • Bachelor's Degree. Preferred in the fields of Language Services or Life Sciences.
  • End to End Localization experience is required.
  • Strong experience with Clinical Outcome Assessments {COA/eCOA}
  • Experience with website and application management.
  • Exposure to XML, JSON, HTML and other varied file formats is a strong plus.
  • Ability to work under pressure in a deadline-driven environment.
  • Strong customer service, negotiation and innovative problem-solving skills.
  • Strong organizational, written and oral communication skills.
  • Advanced knowledge of Microsoft Office and related tools.
  • Foreign language skills would be a plus.

In Return You Can Expect:

  • A 25-year-old, privately held and stable World-leading organization, that has seen exponential growth year after year.
  • The opportunity for advanced development and professional growth, and the ability to make a strong impact across cross functional teams.
  • A strong team of dedicated teammates who are all focused on exceptional customer service and results.
  • Lionbridge's award-winning and highly regarded people-first culture. Currently listed as Forbes' #1 company in the world for remote/WFH opportunities, and one of America's Best Large Employers overall.

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.