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Senior Executive - Accounts

Mumbai, Maharashtra, India

Senior Executive - Accounts

  • Mumbai, Maharashtra, India
Position Description:

The Collections Executive will work closely with and receive direction from the Sr International AR Manager in Dublin in order to reduce the aged debt and achieve cash collection.

  • To ensure the security and profitability of Lionbridge through efficient and effective credit control of a portfolio of customers
  • Chasing customer for payment of due and overdue invoice and converting to payment
  • Drive collections by escalating any customer issues in a professional, documented and systematic manner until resolved
  • Drive the resolution of collection problems by understanding the issues, articulating those issues and working with the appropriate Lionbridge personnel to resolve in a timely fashion.
  • Following up with the customer upon resolution for payment update
  • Escalate any bad debt or other concerns to the AR Manager immediately for timely resolution
  • To implement and maintain excellent standards of customer service both internally and externally
  • Take responsibility for actions on your portfolio of customers, manages time, prioritizes work and plans ahead
  • Ensures that the Lionbridge collection process is followed
  • Drive collections to key metrics - DSO, over 60 days and cash collection
  • Ad hoc projects as they arises

  • Excellent communication skills both written and oral
  • Good listening skills, understands how and when to action
  • Proactive manner
  • Collections experience in an International Environment
  • Ability to work on their own, along with being a Team Player
  • Adaptable and flexible
  • Customer focused
  • Attention to detail
  • Results driven
  • Business Acumen
  • Relevant experience 2 years plus

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