Person, Face, Female, Hair, Clothing, Woman, Girl, Finger, Smile

Senior Account Manager

Zürich, Zurich, Switzerland

Senior Account Manager

  • Zürich, Zurich, Switzerland
Senior Account Manager - Remote in Switzerland

Lionbridge Switzerland is looking for a Senior Account Manager to join our team, ensuring retention and growth within our existing enterprise business portfolio of clients. The successful candidate will be an exceptional communicator with both, vendors and internal customers, have a strong ability to overcome obstacles to deliver the right results, possess a strong sense of ownership, be adept at taking calculated risks and have strong organizational skills. In this role, you will drive strategic partnerships and collect valuable market insights to enable growth while providing innovative, industry-leading language solutions and proactively identify new opportunities while influencing the product roadmap and strategy internally.

Main Responsibilities:
  • Delivery against key performance metrics, with a strong emphasis on new business sales whilst expanding existing accounts
  • Establish a strategic partnership with customers on different levels of their organization while understanding their business needs and presenting solutions to address them
  • Accurate weekly, monthly and quarterly forecasting and revenue delivery
  • Strengthen client relationships through regular engagement and meetings
  • Work collaboratively with solutions architects, overlay structures, and insides sales representatives
  • Reinforce Lionbridge reputation as a Global Leader by demonstrating in-depth knowledge of Lionbridge's services and solutions
  • Track overall account performance to ensure high levels of customer satisfaction, quality, and profitability
  • Create strategic plans to develop new accounts and expand existing ones


Main requirements:
  • Proven customer service mindset
  • Excellent communication skills - oral, aural and written
  • Degree in Business, Marketing, Communication or equivalent business experience
  • High standard of written and spoken German and English
  • 4+ years account management, inside sales preferably in language/technology industry
  • Positive and energetic attitude
  • Good people management skills: ability to create a vision for your accounts and inspire your team to help make it a reality
  • Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at senior and executive management levels.
  • Working knowledge of CRM, preferably Salesforce
  • Mastery of all Microsoft Office applications
  • In-depth knowledge of account management best practices, e.g. account planning, account development, executive relationship development, contracting and pricing with the ability to communicate, present and influence key stakeholders at all levels of a Global organization


What we offer in return:
  • Experience working for a trusted partner to thousands of companies around the world and a World Leader in Localization/Globalization.
  • A Global Leader that is engaged with the majority of the Fortune 100, keeping the world connected through long-term partnerships.
  • To work with a diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services and Business Operations.


About us:

Lionbridge Technologies is the world's largest provider of Globalization Solutions, enabling more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management, and application testing solutions that ensure global brand consistency, local relevancy, and technical usability across all touchpoints of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centres in 28 countries.

Lionbridge is proud to be an Equal Employment Opportunity Employer.

Start Your Application

Alert me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Set Up a Job Alert

Not You?

Thank you

People Also Viewed

Technical Services Team Leader

Corporate 40297 Mumbai Maharashtra India Mumbai, Maharashtra, India Technical Services
Position : DTP Team Lead SBU : GLT - Mumbai Qualification : Graduate with Good communication skills Experience : 4-5 years Job responsibilities/Duties: To manage the DTP aspects of a project in the localization process. To be ...

Senior Content Reviewer

Corporate 40643 Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Testing
Lionbridge Poland is looking for Senior Content Reviewer, if you are experience in Content Reviewing and have a great analyzing skills this position may be for you. Responsibilities: Knowledge of procedures, rules and guidelines concerning ...

Project Manager

Corporate 38575 Mumbai Maharashtra India Mumbai, Maharashtra, India Project and Program Management
Client Management: Set and manage client expectations by being the PoC Manage client relationships and contribute to client meetings Scope and quote projects for clients Production Management: Plan and monitor project KPIs (timelin...

Associate Project Manager (Swedish)

Corporate 40906 Warsaw Masovian Voivodeship Poland Warsaw, Masovian Voivodeship, Poland Project and Program Management
Associate Project Manager will be responsible for managing projects within an account or customer division with the support of a direct supervisor. Will ensure timely delivery of services and execution of tasks within expected quality, and manage/...