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Scheduling Assistant

United States

Scheduling Assistant

  • United States
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Temp FT Hourly
Work Schedule:
Location: Work From Home , Oregon
Position Title: SCHEDULING ASSISTANT

Req: 30864

Lionbridge AI at TELUS International is looking for Scheduling Assistants to help us coordinate and schedule participants for an onsite, short-term video production engagement in San Jose, CA.. This is a remote position, but candidates must be located within PDT time zone in order to be considered.

The project is initially scheduled to last 7 weeks, but could get extended.

Main responsibilities
  • Set appointments with customers, track info and status
  • Represent and promote Lionbridge AI | TELUS brand.
  • Cooperate and report regularly to Projects Manager, Project Coordinators and other team members.


Requirements
  • Must have at least 2 years of experience working in a high call volume/scheduling environment as you will be making/receiving large volumes of calls and scheduling numerous appointments with participants.
  • Full-time availability to work from home throughout the project duration.
  • Located within Pacific (PDT) time zone.
  • Excellent English language skills.
  • Already possesses internet connection and telephone.
  • At ease with calling and speaking on the phone
  • Excellent oral and written communication skills
  • Excellent customer service attitude
  • Very organized, self-driven and able to work independently
  • Outspoken, friendly and have positive attitude to different people
  • Good technical skills
  • Knowledge of spreadsheets, word processor, mail clients
  • Able to work in a highly secure and confidential environment


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.