The Hire to Retire Analyst is responsible for activities that support Lionbridge's core HR and Talent Management applications as well as enterprise talent data, reporting, and integrations with other applications. You will be responsible for optimizing system processes and analytics, researching and implementing new or expanded functionality, troubleshooting, data integrity, maintenance, configuration and testing, integration support, roles/security maintenance and 3nd line support/problem resolution.
Serve as a subject matter expert on existing system capabilities and potential system changes; plan, organize, and implement changes (maintenance, upgrades, new features)
Liaise with HR and business stakeholders to identify business requirements for the Hire to Retire business process.
Business process design and translation of requirements into technical configurations
Configure and test application features and maintain system security and permissions
Troubleshoot and implement break-fix solutions
Build, Test and support data integrations between HR systems and other applications
Produce HR reporting/analytics/visualizations/KPI's
Partner with HR to ensure data integrity
Provide insight into HRIS trends, best practices for short-term and long-term solutions
Ensure customer satisfaction through follow-up, client responsiveness, and communication
Create and maintain system support documentation for L1/L2 support and end users
Key Functional Competencies
Strong analytical, diagnostic and troubleshooting skills
Service oriented and client focused
Continuous and independent learner mindset
Excellent communication skills, verbal and written
Positive, proactive, can do attitude to problem solving and issue management
Project management, ability to prioritize and complete assignments within deadlines
Strong organizational skills and experience managing multiple projects concurrently
Skills and Experience Requirements
5+ years HRIS implementation and project management experience
SAP HCM (OM, PA, TM, CATS) and SAP SuccessFactors suite strongly desired.
Experience in Payroll Support, Overtime Rules, Work Schedules, Leave Entitlements and Quotas
Monitoring HR Data quality and Security
Third Party HR data integrations and API's
Experience with SCRUM, Kanban or other Agile methodology
HRIS system technical and customer support experience
Microsoft PowerPoint, Excel (advanced), BI/Reporting tool
Working knowledge of Abap and Query development, job scheduling , data profiling, BW/BEX reporting is a plus
Bachelor's Degree in relevant field desired
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