Person, Party, Night Life, Club, Night Club, Face, People, Crowd, Disco

Quality Manager

Mumbai, Maharashtra, India

Quality Manager

Mumbai | Maharashtra | India

Quality Lead

General goals: Responsible for language quality management and process management support in a large localization program. Supports development and deployment of processes, data analysis and quality reporting methods to facilitate quality monitoring and improvement. Coach supplier performance in an ever-evolving landscape.

Reports to: Quality Manager.

Required skills:
      • A degree in linguistics or management studies
      • Experience as a Language Lead, Project Coordinator or in general localization and translation industry will be an asset
      • Fluent in English and one other language with passion about language quality. Proficiency in industry-standard software
      • Strong problem-solving and communication skills
      • Advanced use of Excel

  • Enable and manage quality performance for assigned languages and ensure quality meets the differentiated customer needs
  • Monitoring the results of the translation providers, function as a coach to key linguist contributors
  • Collaborate with Quality Managers in the deployment of quality-related processes in the localization program and all areas and processes related to language quality
  • Flag Quality Managers on resourcing needs for the assigned languages
  • Utilize a deep data driven approach to assess quality of translation services and analyze quality drivers with the support from Quality Manager
  • Create internal and customer reports
  • Design and deploy language quality improvement plans in the localization program,
  • Perform miscellaneous tasks required to ensure projects as instructed by QM/LEM, including temporary backup of responsibilities specified for other positions in the localization department

Apply now

Alert me about jobs like this

Thank you, please complete your application on the following page.

People also viewed

Language Lead

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
Job CodeJob GradeDepartmentJob Title / DesignationRevised On LD4 GLT Language Lead September 2014 Purpose of Position Language Lead will be overall responsible for maintaining the desired quality score defined by the client. Responsibilities /...


Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
The Localization Engineer helps project managers with technical tasks such as file analysis, preparation, debugging, management, archiving, etc. The Localization Engineer is able to resolve problems inherent in various localization tasks and proce...

Project Manager

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
The Project Manager in the GLT Unit works with internal and external clients to manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality, turn-around time and budget expectations. ...

Associate Project Manager

Mumbai Maharashtra India Mumbai, Maharashtra, India Language Services
They are owners of the tasks\Projects they manage. Responsible for end to end execution of projects\schedules\Finances. They receive files directly from customer and plans the process flow for the same. Main tasks: 1.Customer Requirement analysi...

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at for assistance.