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Quality Control Specialist

Cypress, California, United States

Quality Control Specialist

Cypress | California | United States

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Hourly
Work Schedule:
Location: Cypress , California
Position Title: Knowledge Management Specialist

Req: 22834

The Knowledge Management Specialist will work closely with High Temperature Composites (HTC) team and personnel to implement a re-launch of a Knowledge Management (KM) System. Develop improvements to knowledge sharing, storage, retrieval collaboration, and protection to create efficiency and effectiveness benefits.

  • Re-launch of Knowledge Management System (KM), Information, Data (KiD) Framework
  • Establish Global Knowledge Management Quality System
  • Formalize plans, work instructions, and standards for teams to follow
  • Support Deploying KM tools
  • Improvement plan, conversations, and newsletter communications
  • Defining the quality plan to understand where the data goes and purpose
  • Create asset registers as input to CMC Program Management Plan
  • Support generation of WIs, training, how to guides, and tools
  • Establish formal lessons learned
  • Update and Document Process Maps
  • Formalizing plans, work instructions, and create standards for teams to follow
  • Configuring, defining structure, creating training material, and rollout
  • SharePoint website administration both ForumPass and Engine Room
  • Interpretation of complex technical data
  • Collect appropriate engineering data for usage in databases and conduct related research
  • Research databases, intranet, and other data sources for relevant information

  • Experience in Improvement/Quality roles - Green Belt level
  • Strongly Preferred: Experience with MS SharePoint, ForumPass, Teamcenter, CAD Software (NX)
  • Proficient with MS Office Suite including a strong understanding of Excel, word, power point, Visio
  • Process Oriented
  • Detailed thinker
  • Experience writing work instructions or procedures
  • Experience with auditing QMS procedures and work instructions as well as corrective/preventive action is preferred
  • Must be detail oriented with strong attention to detail
  • Ability to understand and analyze various types of engineering data
  • Solid written and verbal communication skills
  • Willingness to adhere to all principles of confidentiality
  • Must value operating in a collaborative and cooperative environment
  • Able to show initiative, good judgment and resourcefulness

About Us:

Lionbridge is a global outsourcing company that combines its worldwide technical documentation, learning development and engineering expertise. Organizations rely on Lionbridge's content and engineering services to help increase the speed of production adoption and gain market share in local and global markets. Global Content and Engineering is a division of Lionbridge that supports our customer's global product lifecycle from engineering, validation, technical documentation, training, translation and engineering support. With multiple development centers across three continents, Lionbridge combines its worldwide design and development expertise with proven program management to bring life to our client's products. We strive to deliver our solutions to global users and customers in the aerospace, automotive, education, industrial, life sciences, software and telco verticals, leveraging our multi-shore delivery platform for continuous, long-term efficiency and quality improvements. To learn more, visit

As an equal opportunity employer, Lionbridge welcomes and embraces a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
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