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Quality Administrator

Ballina, County Mayo, Ireland

Quality Administrator

Ballina | County Mayo | Ireland

Position Title: Quality Administrator

The team at Lionbridge Technologies is seeking a Quality Administrator to join its Quality team. This role is based on-site in Ballina, Co. Mayo.

You will work within the Quality function providing administrative support to a team of Quality Controllers.

Responsibilities:
• Provide day-to-day support via email to an online global community
• Responsible for the administration of daily processes and procedures within the team
• Tracking and categorization of support emails for reporting purposes
• Prepare weekly reports to set standards, gathering information from various sources
• Supporting business process workflows within the team
• Assist in the development of the global community to improve the quality of internet search results
• Monitor adherence of the community to strict sets of guidelines and rules, utilizing performance data from a variety of sources.

Skills & Experience:
• Previous experience in an administrative or team support role
• Fluency in additional language to English is desirable
• Strong attention to detail with excellent interpersonal and communication skills
• Time management and organisational skills are essential
• High degree of confidence with the internet and social media
• Strong MS office knowledge, with a specific emphasis on Excel
• Ability to work effectively in a team environment as well as on your own initiative
• Experience in a global multinational work environment
• 3rd level qualification or equivalent qualification in a Business or IT discipline

Lionbridge is an Equal Employment Opportunity Employer

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.