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Global Program Manager

United States

Global Program Manager

  • United States
Employment Type: Regular FT Salaried

Work Location: Work From Home, Washington

Position Title: Project Manager

Requisition ID#: 47661

Come join the Games Localization team at Lionbridge Games and be a part of the fascinating process of creating new language versions for games. You'll be joining a group of people working from different parts of South America, the US, and the global Lionbridge Gaming team from all over the world.

What you will do-

As Global Program Manager you will be responsible for managing all aspects of localization projects for clients from the gaming industry. Our team delivers translations and works alongside audio, testing and technical teams to deliver the final localized product. Your daily tasks will include:
  • Planning, setting up and delivering projects;
  • Creating budgets and schedules;
  • Communicating with customers to understand their needs and requirements;
  • Assigning tasks to translation and technical teams and making sure everyone's working together well;
  • Advising customers on localization processes and workflows, including loc engineering, audio, and QA processes;
  • Actively participating in process improvements.

Success in this role means you've developed good client relationships with your customers, watched over the project costs and revenue to achieve good margins, and led your project team through shortest path to top-quality delivery.

To be successful you will have-
  • Min. 2 year experience in a Project Management role in localization - you've managed translation projects from start to finish;
  • Min. 2 years experience working in CAT tools - you know how CAT tools work and have directly worked in at least one such tool;
  • Analytical and problem-solving skills, process-oriented thinking - you see the bigger picture and plan ahead, you make decisions based on the available data, you notice it when things can be done more efficiently, and you're creative about solutions when something goes wrong;
  • Top-class communication skills, both written and verbal - you easily get your point across;
  • Strong interpersonal and leadership skills - you're comfortable working in a team and assigning tasks;
  • Customer service skills and experience - the customer is always right, and when they aren't you are nice about it;
  • Interest in language and linguistic process - you might even get excited about a new type of text to translate or another translation challenge;
  • High proficiency in English in speech and writing - you have no issues primarily using English throughout your day at work;
  • Experience with project financials - you've planned budgets and analyzed margins;
  • Very good handle on Excel - whatever you can't do, you know how to google;
  • Bachelor's degree or equivalent experience.

Bonus points - considered as an asset:
  • Degree in linguistics or language studies.
  • You're a gamer and interested in gaming!
  • Knowledge of memoQ;
  • Understanding of the game localization workflow, including testing and audio production.
  • Experience managing multimedia projects (subtitling, voiceover);
  • Knowledge of other languages.

We offer:
  • Flexible working hours
  • Employee benefits package, including health, dental, vision, and a 401K
  • Professional development opportunities in a multi-cultural environment - Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.
  • Work in a creative team and friendly atmosphere.
  • Access to training platform.

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

*** Candidates should be aware that Lionbridge maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be vaccinated by their start date, unless living or working in a state that prohibits vaccine mandates and the position is not associated with a Federal contract. Lionbridge is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.