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Project Manager

Shanghai, China

Project Manager

  • Shanghai, China
Job Title: Project Manager / Senior Project Manager (Translation and Localization) Job Description
As a member of our Project Management Team in Hong Kong, the Project Manager / Senior Project Manager will assist in the servicing of a new global account , as well as retaining existing clients , by liais ing with client contacts , company sales team and both our internal linguists and external translators to ensure a smooth order flow of translation and localization projects with strict adherence to deadlines.

Responsibilities

  • Serve as primary day-to-day contact for clients and other stakeholders
  • Manage execution and be responsible for the entire project life cycle
  • Understand client business needs; drive consistently excellent client experience and service
  • In collaboration with sales representative, track and monitor performance of global delivery teams and external suppliers, and work closely with global operations team to achieve high levels of customer satisfaction, quality, and profitability
  • Provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk
  • Track budget, monitor and maintain project financials, including month-end activities and billings
  • Perform project secretariat duties for key accounts and submit project statistics & updates


Requirements

  • Minimum Bachelor's degree or equivalent
  • At least 3 years of experience in project management and client servicing of global accounts
  • Experience in localization industry, preferably with hands on experience in multilingual translation projects
  • Excellent command of both written and spoken English, Cantonese and Mandarin
  • Excellent communication skills, building and nurturing client relationship skills
  • Adaptability, flexibility and the ability to deal with ambiguity and juggle multiple assignments and deadlines
  • Competent in MS Office applications and willing to learn new technologies
  • Meticulous and highly responsible


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