Project Manager

Lionbridge is now looking to hire an experienced Project Manager, to join our team based in the UK.

As a Project Manager within the operations organisation, reporting to the Global Program Manager, you will use your knowledge and experience to assume responsibility for all aspects of the projects that you have been assigned. Managing activities and requirements throughout their lifecycle, including initiation, execution, monitoring, control, and closure phases.

In the PM role you will function as a customer- facing, results-driven, and innovative operations leader. You will be responsible for the production and delivery, meeting expected project milestones, whilst operating to the required quality standards; and meeting all financial, revenue and profitability performance targets.

You will manage a team of technical documentation delivery specialists and assign resources to match the ebb and flow of differing project needs.

What You Will Do

• Own various Projects and customer relationships from an operations perspective.
• Work with other Project Managers and business leaders to move the company and services forward.
• Manage and deliver successful projects by focusing on various activities and phases;

Scope Management

• Define the project scope to ensure solution meets the expectation of the client and business.
• Define the Key Performance Indicators (KPIs), in line with contractual requirements.
• Identify and manage changes to the project scope.
• Liaise with multidisciplinary teams to support and/or generate accurate and comprehensive proposals for prospective projects.
• Define Technology requirements for the solutions.

Schedule Management

• Define and sequence project activity and resource requirements to formulate the project schedule and milestones.
• Implement the project plan and schedule.
• Manage and deploy appropriate resourcing to support successful delivery of the project(s).

Financial Management

• Control and monitor all aspects of the project finances.
• Manage purchase orders, produce monthly invoices against contractual milestones and drive project revenue.
• Be responsible for performance forecast of the project.

Quality Management

• Develop and implement Project quality plans in line with ISO standards.
• Identify and implement project process improvements for quality, delivery and cost.
• Provide production quality and /or productivity metrics.
• Implement strategies for root cause analysis and continuous improvement.

Human Resource Management

• Manage a team including individual development plans, objectives and performance management
• Implement and maintain training plans
• Liaise with various teams regarding employee morale, to ensure good staff retention and employee duty of care is maintained.

Communication Management

• Develop and implement a communication plan for each project
• Attend client meetings, production meetings and high-level operations discussions
• Provide various reporting to all stakeholders both internal and external.

Risk Management

• Identify and manage Project risks and opportunities.
• Conduct gap analysis activities and produce gap analysis action plans where appropriate.

To Be Successful You Will Have:

• Demonstratable experience in Project Management or Account Leadership.
• Demonstratable background in understanding, managing and reporting project financials.
• Knowledge of quality assurance practices, principles and methodologies
• Effective verbal and written communication skills
• Experience people and team management.
• Experience of working with in an Engineering field and/or with knowledge of Technical Documentation is preferable, but not essential.

• Adaptability, flexibility and the ability to deal with ambiguity and juggle multiple assignments and deadlines associated with working in a fast-paced and changing environment.
• Strong project management and negotiation skills while working within established business priorities and constraints.
• Be innovative and creative.

In Return You Can Expect:

• Experience working for a trusted partner to thousands of companies around the world and a World Leader in Content, Localization and Globalization
• A Global Leader that is engaged with the majority of the Fortune 100, keeping the world connected through long-term partnerships
• To work with a passionate and diverse team of specialists from across the world in areas such as Content creation, Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services and Business Operations.

About Us

Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 23 countries. Learn more at www.lionbridge.com.