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Project Manager

Mumbai, Maharashtra, India

Project Manager

  • Mumbai, Maharashtra, India
The Project Manager works with internal and external clients to manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality, turn-around time and budget expectations.

Responsibilities
  • Scope and quote projects for identified clients.
  • Plan and monitor projects to meet deadline, quality and budget requirements.
  • Manage client relationships and serve as primary day-to-day contact for external clients.
  • Provide support and input to Sales and external clients, including education about the localization process, as required.
  • Set and manage client expectations.
  • Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions.
  • Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings.
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
  • Resolve questions and issues in a timely and effective manner for clients and internal teams.
  • Organize and participate in client meetings (Quarterly Business Review Meetings, etc.).


Skills
  • 3+ years project management experience, if in eLearning domain an added advantage.
  • Localization experience is preferred.
  • Advanced knowledge of Microsoft Office and related tools, esp. MS Excel and Word would be a plus.
  • Experience with XML formats would be a plus.
  • Ability to work under pressure in a deadline-driven environment
  • Strong customer service, negotiation and problem-solving skills
  • Strong interpersonal and leadership skills
  • Strong organizational skills
  • Strong written and oral communication skills
  • Strong critical thinking skills
  • Strong innovative problem-solving skills


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