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Project Manager - Machine Learning / AI


Project Manager - Machine Learning / AI


Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Work from Home , Any
Position Title: Project Manager

Req: 25866

We are looking for a Project Manager to join our global Artificial Intelligence team! This role is client facing, results-driven, innovative and drives profitable growth. This is a full-time, work-from-home opportunity within the United States.

Overall Job Duties
  • Engage with customers to understand their business requests, and lead teams to execute on defined solutions across AI service offerings.
  • Act as a key interface with clients at the sales cycle stage; provide thought solutions, craft solutions and provide support to Sales.
  • Work with site management to ensure customer satisfaction; implement continuous process improvement, measurement/benchmarking and automation across AI service deliveries.

Detailed Responsibilities
  • Develop effective and creative customer solutions with moderate supervision.
  • Develop and write project plans.
  • Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment.
  • Execution of large scale AI projects with medium to high complexity.
  • Provide project training and technical guidance to project team members.
  • Drive project timelines and budgets to completion and within estimated scope and established production.
  • Provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk.
  • Develop and maintain a high level of knowledge of the company as well as AI industry products and solutions.
  • Balance work among team members according to skills and individual workload.
  • Monitor and maintain project financials, including revenue recognition, revenue forecasting and billing.
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.

Required Knowledge, Skills & Abilities
  • Ability to build financial models to demonstrate financial ROI.
  • Good knowledge of key sales processes and tools.
  • Possess a thorough understanding of financial concepts like P&L, Gross Margin, Budgets, etc.
  • Thrives working with cross-functional teams by communicating with development, professional services, program management and product management.
  • Ability to work in a multi-cultural, global environment.

Required Education and/or Experience
  • Bachelor's degree in Linguistics, beneficial; or equivalent work experience in Linguistics, Computational Linguistics or other related areas may be substituted.
  • Experience in Machine Learning is a plus.
  • Minimum 3 years of project management experience.
  • Experience in data collection and data annotation projects.
  • Experience with crowdsourcing.
  • Must have a proven record of managing complex projects.
  • Experience working and leading global teams in different time zones.
  • Client relationship management experience.

As an equal opportunity employer, Lionbridge welcomes and embraces a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.

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