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Project Manager - Localization

United States

Project Manager - Localization

  • United States
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Waltham, Massachusetts
Position Title: Project Manager

Req: 28450

The Localization Project Manager is a key customer-interfacing role and is fully accountable for the Operation and Delivery of the assigned Project(s). You will manage administrative and operational elements of the project(s), ensuring customer satisfaction, whilst meeting contractual, financial, and delivery goals. The right individual is an accomplished people-leader who can effectively develop and retain top talent.

What you will do:

  • Customer Relationship : Manage customer relationships and serve as the primary day-to-day contact.
  • Scope Management : Identify and manage changes to the project scope ensuring compliance with contractual obligations.
  • Team Management : Manage staff and provide project team oversight and supervision. Mentor, coach and motivate the team members. Communicate clearly, precisely and effectively. Be the link between technical, quality, commercial and HR departments to conduct review meetings.
  • Schedule Management : Develop and maintain project schedules to achieve on-time deliveries in line with contractual KPI's.
  • Quality Management : Ensure all quality requirements are implemented and KPI metrics are met.
  • Communication Management : Develop and implement a communication plan for the project including external and internal reporting.
  • Risk Management : Identify project risks and manage or escalate as appropriate.
  • Develop and maintain process and quality levels in line with contractual standards.
  • Take full responsibility for the monitoring and control of project risks.
  • Manage and drive project(s) in-line with other strategic business requirements and initiatives.
  • Collaborate with internal teams to initiate and implement procedural changes and customized workflows.

To be successful you must have:

  • 3+ years of Project Management experience.
  • Experience with website and application management.
  • Localization experience is strongly preferred! (e.g. experience with end-to-end file management, multiple Content Management Systems (CMS), XML/XLIFF transform, and Auto-translation/recycling.
  • Ability to work under pressure in a deadline-driven environment.
  • Strong customer service, negotiation and innovative problem-solving skills.
  • Strong organizational, written and oral communication skills.
  • Advanced knowledge of Microsoft Office and related tools.
  • Foreign language skills would be a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.