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Project Manager

Dublin, County Dublin, Ireland

Project Manager

  • Dublin, County Dublin, Ireland
As Global Project Manager you will be responsible for the day-to-day management of complex programs. The role requires collaboration with internal and external teams, particularly our offshore facilities, technology services and management to maintain and improve customer satisfaction, revenue and margin.

As well as ensuring quality and on-time delivery, the key focus will be to act as primary contact for multiple customer engagements and building excellent working relationships with those customers

Position responsibilities
  • Manage client relationships and serve as primary day-to-day contact for external clients.
  • Be able to recognise needs for the clients and how to execute accordingly.
  • Manage and deliver multiple work streams for various types of client digital projects ( e.g . SEO activities such as keyword strategy, link building, content strategy, SEM campaigns, web-site development, banner advertising, email marketing campaigns, etc.) to agreed scope, timings, budget and quality.
  • Be passionate about global marketing, specifically digital.
  • Work with internal teams to help define project scope, resource requirements and cost estimates for projects.
  • While working with our off-shore teams, plan and monitor projects to meet deadline, quality and budget requirements. Focus on continuous improvement and cost savings through offshoring and utilization of global skillsets within Lionbridge.
  • Own and maintain project financials, including revenue recognition, revenue forecasting and billings.
  • Organize and participate in client meetings (Quarterly Business Review Meetings, etc.)

Requirements:
  • Strong customer service, negotiation and problem-solving skills
  • Strong interpersonal and leadership skills
  • 3rd Level degree in Business / Marketing or relevant experience
  • Proven track record in project management


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