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AI Project Manager

Remote

AI Project Manager

Remote

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Work from Home , Any
Position Title: Project Manager

Req: 24602

We are looking for a Project Manager to join our global Artificial Intelligence team! This role is client facing, results-driven, innovative and drives profitable growth. This is a work-from-home opportunity within the United States.

Job Duties
  • Engage with customers to understand customer business requests and lead teams to execute on defined solutions across service offerings.
  • Act as a key interface with clients at the stage of the sales cycle, provide thought solutions, craft solutions and provide support to Sales
  • Work with site management to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across of service deliveries.


Responsibilities
  • Develop effective and creative customer solutions with moderate supervision.
  • Develop and write project plans.
  • Create and manage the global project schedule, liaising with all production team members to ensure viability and commitment.
  • Execution of large scale projects with medium to high complexity.
  • Provide project training and technical guidance to project team members.
  • Work with site and Lionbridge teams to deploy custom and configurable solutions.
  • Drive project timelines and budgets to completion and within estimated scope and established production.
  • Budget and provide timely and accurate forecasts of our expected revenue with appropriate highlighting of risk.
  • Develop and maintain a high level of knowledge of company as well as industry products and solutions.
  • Balance work among team members according to skills and individual workload.
  • Monitor and maintain project financials, including revenue recognition, revenue forecasting and billing.
  • Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions.
  • Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.


Required Knowledge, Skills & Abilities
  • Ability to build financial models to demonstrate financial ROI.
  • Knowledge of key sales processes and tools.
  • A self-starter who can effectively work within a strong team culture.
  • Have a thorough understanding of basic financial concepts like Gross Margin, Budgets, etc.
  • Thrives working in cross-functional teams, communicating with development, professional services, program management and product management.
  • Ability to analyze new and changing scenarios and adapt the workflow to the new requirements.
  • Ability to work in a multi-cultural global environment.


Required Education and/or Experience
  • Bachelor's degree in Linguistics, beneficial; or equivalent relevant work experience.
  • Minimum 3 years of project management experience.
  • Previous experience in Linguistics or Computational Linguistics or other related areas; experience in machine learning is a plus.
  • Must have a proven record of managing complex projects.
  • Experience working and leading global teams in different time zones.
  • Client relationship management experience.


As an equal opportunity employer, Lionbridge welcomes and embraces a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.
If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.