Person, Face, Female, Hair, Clothing, Woman, Girl, Finger, Smile

Project Lead

Barcelona, Catalonia, Spain

Project Lead

  • Barcelona, Catalonia, Spain
POSITION SUMMARY
The Team Lead is focusing on managing production team and coordinating tasks on specific client accounts.
Team Lead is the client contact on resourcing needs and responsible on improving team performance and their deliverables quality.
The Team Lead will support the organization's business objectives by driving production through leadership and will assist management and may direct on-site daily operations, monitor existing client accounts and seek to strengthen client relationships with existing clients

RESPONSIBILITIES
• Manage the customer communication on staffing needs on specific client accounts
• Act as a key contact point for internal resource team, and communicate client needs to the resourcing team
• Act as a line manager of specified group of staffed employees
• Monitor and manage performance of the team
• Work closely with business leaders and HR to ensure to support business growth in the specified client accounts
• Ensure the compliance with company's policies as well as procedures and communicate these to the employees onsite
• Ensure solid corporate image across the staffing process
• Organize client interviews for the screened candidate pool
• Carry out supervisor responsibility
• Assume responsibility for timekeeping and time off requests

QUALIFICATIONS
General skills:
• Excellent English skills
• Strong customer service focus
• Ability to analyze new and changing scenarios and adapt the workflow to the new requirements.
• Ability to work in a multi-cultural fast-pace global environment.
• 3 year experience in an alike role

Organizational/Managerial skills:
• Team building, scheduling, negotiations, conflict resolution, delegation.
• Capacity to build and lead efficient and cohesive teams

Financial skills
Basic understanding of basic financial concepts Gross Margin, Budgets, etc.

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