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Project Coordinator

San José, San José Province, Costa Rica

Project Coordinator

  • San José, San José Province, Costa Rica
Job Responsibilities:
  • Understand the overall concept of the company, customer, KPI's, and aspects of service.
  • Provide suggestions to management for improving customer service and internal processes.
  • Competent with technology and willing to evolve/learn new skills/Learn and become proficient on internal software systems such as APS and associated infrastructure
  • Be responsible for email communication with customer and internally within set response times
  • Internal coordination/follow-up of actions driven by customer and oversight of completion
  • Logistics management with functional teams\translators
  • Maintaining project tracking and follow up with production teams as necessary
  • Strong analytical skills - able to prioritize and balance competing demands in accordance with established priority hierarchy
  • Solution oriented - willing to push back and negotiate when needed.
  • Responsible for all deliveries for one or multiple projects.
  • Oversees development of project plans and timelines, project specifications, and track execution of project tasks using defined metrics according to a measurement plan.


Qualifications / Skills:
  • Excellent verbal and written communication skills
  • Organization
  • Accountability
  • Scheduling/time management
  • Customer focus


Personality traits:
  • Proactiveness
  • Team player/collaborative
  • Open and amenable to instruction and constructive feedback


Education:
  • Near end of or has completed college graduate program

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