Program Manager, Global Content, GES

Employment Type: Regular FT Salaried

Work Location: Work from Home, Any

Position Title: Program Manager, Global Content, GES

Requisition ID#: 53044

The Program Manager role is responsible for ensuring that all content development projects and related managed services projects are executed to the satisfaction of the customer. The Program Manager must possess superior communication skills to build solid client relationships and manage teams of resources across multiple locations. The role is based in the US supporting a customer based in California.

What you will do

• Manage the content development activities of multiple projects/programs for the customer
• Ensure projects are proactively managed and executed according to schedules, are on budget, and any issues are resolved promptly
• Overall responsibility for scheduling, risks, productivity, finances and resource allocation
  • Manage program schedules and/or changes and determine their impact and proactively address customer support requests
  • Monitor and manage team members to support retention and maximize productivity
  • Manage production issues to timely resolution and communicate with Senior Operations and Account Management on any issues related to quality, delivery or customer satisfaction
  • Manage risks to the achievement of the Project/Program's goals
• Collaborate with Senior Operations and Account Management on the overall strategy for the program
• Own and manage the financials for the program, including quoting, budgets, invoicing, month end and forecasting

To be successful you must have

• 5+ years' experience as a successful project manager through the entire project lifecycle.
• Experience program managing geographically dispersed teams
• Effective leadership, interpersonal and communication skills
• Record of delivering results against rigorous project schedules
• Budgeting and forecasting resource allocation procedures
• Bachelor's degree or appropriate industry experience.

What You Can Expect

• To work for the world's #1 globalization company, a Newsweek Top 100 Most Loved Workplace®, and a Forbes "America's Best Large Employers," "Best Employers for Diversity," and "Best Employers for Women"
• To join a Stevie Awards, Communicator Awards, and Davey Awards-winning Marketing and Communications team
• To be part of a team as passionate and collaborative as you are
• The opportunity to put your vision, ideas, and best practices into production

Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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