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Product Manager Life Sciences

Waltham, Massachusetts, United States

Product Manager Life Sciences

  • Waltham, Massachusetts, United States
Lionbridge Life Sciences is seeking a talented and highly effective Product Manager to manage the development and lifecycle roadmap of a suite of productivity applications for specialized service lines within our Life Sciences business. The successful candidate will join a highly motivated and focused team at a leading provider of language and content services and will be a key contributor to the development of next-generation services to household names across the growing pharmaceutical, clinical and medical device sectors.

Lionbridge Life Sciences is a strategic business unit within the Lionbridge enterprise. We partner with global pharmaceutical, biotechnology, CRO, and medical technology industries to help them bring innovative, effective and safe therapies to patients and users all over the world. Our customers leverage our unparalleled suite of language services throughout their products' life cycle, from early clinical development, to regulatory registration, to life cycle management and post-market surveillance. Since the content we manage for our customers is highly regulated and critical for their success, they expect quality, expertise and premium services from us in all our deliverables. Our customers demand that we understand regulatory and language requirements as well as the global markets for medicinal drugs and medical devices. The product manager role is critical to realising our technology strategy which underpins our ability to deliver on our language orientated solutions in an efficient, optimized and compliant way for our customers.

The successful candidate will be a proven professional with significant experience in the management of technology products or solutions delivery and will have held these roles either in the Life Sciences sector itself or in organizations providing professional services to regulated or highly specialized industries.

  • Develop a deep understanding of business requirements across a range of specialized language services.
  • Build successful relationships with business stakeholders and colleagues in development, quality assurance, information security and related disciplines.
  • Evaluate business needs in a strategic context and identify value-led development priorities.
  • Translate business needs into concise, actionable and auditable product requirements.
  • Build and maintain product roadmaps, actively manage progress and ensure adequate allocation of resources.
  • Work closely with peer product managers and technology leaders to ensure alignment with corporate objectives and best practices.
  • Advocate for Life Sciences business needs across the technology organization and take active role in cross-product requirements.
  • Ensure compliance with relevant standards and regulations, maintaining audit-ready development practices and producing appropriate documentation as needed.
  • Manage competing demands to deliver optimal returns from available budgets.
  • Articulate and ensure continuing focus on strategic product objectives.
  • Act as the 'voice of the product', providing clear and continuous communication to internal and external stakeholders.
  • Support deployment efforts and provide user training to promote adoption and ensure realization of returns on investment.
  • Act as escalation point for challenging support requests.

  • Highly motivated, capable of quickly assimilating complex requirements and accustomed to maintaining focus and attention to detail in competitive and rapidly evolving environments.
  • Ability to understand customer needs and define effective technology solutions intended to automate and streamline the production process in providing services to customers
  • Collaborative mindset, patience and willingness to support and train colleagues as a subject matter expert in an organization with varying levels of life science knowledge
  • Strong communicator
  • Ability to drive forward difficult decisions regarding investments
  • Ability to prioritise efforts/ focus for maximum impact
  • Strong problem-solving ability

Qualifications/ Skills:
  • Bachelor's degree, ideally in a STEM discipline.
  • Experience in the language services industry and/or the Life Sciences sector
  • Familiarity with Agile development methodology and with development and product lifecycle management tools (Visual Studio Team Services/Azure DevOps, GitHub, ProductPlan, etc.)
  • Familiarity with one or more programming languages
  • Knowledge of standards and regulations with relevance to data integrity, privacy and best practices in information technology, including 21 CFR Part 11, HIPAA, ISO 27001 and GDPR.

About Lionbridge

As a leader in localization services, Lionbridge partners with brands to break barriers and build bridges all over the world. For more than 20 years, we have helped companies connect with global customers by delivering marketing, testing and globalization services in more than 300 languages. Through our world-class platform, we orchestrate a network of 500,000 passionate experts in 5,000-plus cities, who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' customers.

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