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O365 / Teams Snr Business Systems Analyst

Dublin, County Dublin, Ireland

O365 / Teams Snr Business Systems Analyst

  • Dublin, County Dublin, Ireland
Lionbridge is looking to hire an O365 / Teams Senior Business Systems Analyst, to join our team in Dublin, Ireland. This role can be remote-based in Ireland

The Senior Business Systems Analyst is responsible for the implementation and adoption of O365/Teams-based solutions to streamline operations and simplify how we work together. You will solve business problems by analyzing requirements; understanding application configuration and customization capabilities; and recommend solutions.

The preferred candidate is a self-starter who has a demonstrated track record of working independently in a direct customer/stakeholder facing role, as well as with vendors, to develop implementation and adoption plans for O365-based solutions.

What you will do:

  • Design, build and drive the adoption of communications and collaboration solutions based on O365 applications - particularly Teams, SharePoint Online and the MS Power Platform.
  • Create proof-of-concepts to demonstrate functionality and features according to business needs.
  • Act as champion for optimizing user experiences and leveraging best system practice.
  • Manage solution scope, testing, training and key performance indicators.
  • Train and assist Support teams in performing application administration & support.
  • Maximize value of application investments through feature activation and adoption.
  • Stay informed on application features and enhancements delivered by Microsoft.
  • Be the resident expert on features and functions of supported applications.
  • Stay current on the O365 roadmap and work closely with Microsoft to communicate our needs.


To be successful you will have:

  • Bachelor's degree in a technical field with 5+ years' experience as a senior level Business Analyst or Solutions Consultant within O365/M365. Advanced degree a plus.
  • Sound business/technical knowledge of the O365 suite (Teams, Exchange, SharePoint, One Drive, Forms and Flow) with full understanding of the MS roadmap and future state capabilities.
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing. Demonstrated presentation and training skills.
  • Work independently and collaboratively to organize and manage multiple projects from inception to completion between cross functional teams with a focus towards business usage and practices.
  • Strong Project Management and consulting experience.
  • Experience with SCRUM, Kanban or other Agile methodology executing Product Owner duties.
  • Working knowledge of JSON, JavaScript, CSS and PowerShell scripting {preferred}.
  • Certifications in O365 are a plus {preferred}.


In Return You Can Expect:

  • Experience working for a trusted partner to thousands of companies around the world and a World Leader in Content, Localization and Globalization.

  • A Global Leader that is engaged with the majority of the Fortune 100, keeping the world connected through long-term partnerships.

  • To work with a passionate and diverse team of specialists from across the world in areas such as Content creation, Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services and Business Operations.


About Us

Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 23 countries. Learn more at www.lionbridge.com.

If the scope and opportunity of this role interests you, then please click to apply

Lionbridge is proud to be an Equal Opportunity Employer

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