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O365 / MS Teams Sr. Business Systems Analyst

Dublin, County Dublin, Ireland

O365 / MS Teams Sr. Business Systems Analyst

  • Dublin, County Dublin, Ireland
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Dublin, Co. Dublin
Position Title: Business System Administrator

Req: 28246

O365 / Teams Sr. Business Systems Analyst

The Senior Business Systems Analyst is responsible for the implementation and adoption of O365/Teams-based solutions to streamline operations and simplify how we work together. You will solve business problems by analyzing requirements; understanding application configuration and customization capabilities; and recommend solutions.

The preferred candidate is a self-starter who has a demonstrated track record of working independently in a direct customer/stakeholder facing role, as well as with vendors, to develop implementation and adoption plans for O365-based solutions.

What you will do:

  • Design, build and drive the adoption of communications and collaboration solutions based on O365 applications - particularly Teams, SharePoint Online and the MS Power Platform.
  • Create proof-of-concepts to demonstrate functionality and features according to business needs.
  • Act as champion for optimizing user experiences and leveraging best system practice.
  • Manage solution scope, testing, training and key performance indicators.
  • Train and assist Support teams in performing application administration & support.
  • Maximize value of application investments through feature activation and adoption.
  • Stay informed on application features and enhancements delivered by Microsoft.
  • Be the resident expert on features and functions of supported applications.
  • Stay current on the O365 roadmap and work closely with Microsoft to communicate our needs.


To be successful you will have:

  • Bachelor's degree in a technical field with 5+ years' experience as a senior level Business Analyst or Solutions Consultant within O365/M365. Advanced degree a plus.
  • Sound business/technical knowledge of the O365 suite (Teams, Exchange, SharePoint, One Drive, Forms and Flow) with full understanding of the MS roadmap and future state capabilities.
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing. Demonstrated presentation and training skills.
  • Work independently and collaboratively to organize and manage multiple projects from inception to completion between cross functional teams with a focus towards business usage and practices.
  • Strong Project Management and consulting experience.
  • Experience with SCRUM, Kanban or other Agile methodology executing Product Owner duties.
  • Working knowledge of JSON, JavaScript, CSS and PowerShell scripting {preferred}.
  • Certifications in O365 are a plus {preferred}.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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