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Manager of Network Engineering

United States

Manager of Network Engineering

  • United States
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide. Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, digital marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the customer lifecycle. Based in Waltham, MA, Lionbridge maintains solution centers in 28 countries.

Employee Sub-Group: Regular FT Salaried
Work Schedule:
Location: Waltham, Massachusetts
Position Title: Manager, Network Engineering

Req: 28296

Manager of IT Network Engineering

Remote Role: To be considered, you must live within one hour from our Billerica, MA Data Center

The Manager of Network Engineering is responsible for the Architecture & Design, Implementation, and Production Support of the Lionbridge enterprise network, spanning 60 offices globally and supporting over 6000 employees.

The ideal candidate will possess both leadership and hands-on technical skills and will prefer a balance of both roles in their typical workday. The candidate must be comfortable working independently as well as leading and collaborating with other team members on infrastructure design and troubleshooting activities. Project management, resource planning and excellent communication skills are essential.

What you will do:

Management / Architecture & Design
  • Assume an ownership role of all networking infrastructure & technologies, including but not limited to: SD-WAN, routing, switching, firewalls, load balancing, security, network management, customer / enterprise VPNs.
  • Maintain a direct hands-on approach with the technology. This role will be a true hybrid role that will be a hands-on Sr. Engineer first, and also a Leader.
  • Keep up with industry technologies, identify and advocate solutions for continuous improvement.
  • Implement technologies, reporting and process standards to optimize operational efficiency, availability and performance.
  • Collaborate with the Global Technology organization to deliver and support internal and customer-facing applications.
  • Create project and implementation plans and manage ongoing project initiatives. Coordinating internal and external project resources as needed.
  • Define processes and supervise all change management activities associated with the network infrastructure.
  • Create and maintain processes and documentation for incident and problem management.

Production Operations
  • Proactive monitoring of all network infrastructure.
  • Supervise resolution of production outages.
  • Perform routine network administration, maintenance and troubleshooting.
  • Provide escalation-level support to remote offices and the corporate helpdesk.
  • Participate on project teams and provide network infrastructure services to other IT teams.
  • Create and maintain detailed network infrastructure diagrams and documentation.
  • Provide after hours on-call support as needed.

To be successful, you will have:

  • 10+ years progressive experience as a network engineer or related discipline with 3+ years in a technical lead, supervisor or managerial role.
  • Bachelor's degree or equivalent job experience in related field
  • Deep knowledge of enterprise networking technologies; communication protocols, routing protocols, switching, firewalls, load balancing, SDWAN, etc.
  • Hands on, advanced troubleshooting and technical skills.
  • Very specific and current, hands-on experience with the following technologies:
    • Cisco Firepower Anyconnect (required)
    • Checkpoint firewalls (required)
    • F5 Load Balancers (required)
    • SolarWinds (required)
    • Versa SD-WAN and experience (preferred)
  • Experience supporting a mixed Linux & Windows Server environment with a working knowledge of Windows Active Directory and related technologies.
  • Excellent technical written and verbal communications skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at (978) 964-4898. To ensure that proper attention can be provided to those requesting a reasonable accommodation, this number should not be used for general inquiries regarding the status of a candidate’s application.